Finger Lakes Health Launches MyChart and eRecord
The health system's patients gain online access to records and secure messaging while clinicians share information with University of Rochester Medicine.
Updated on Nov. 11, 2026 in Healthcare
Live Poll
Do you trust your doctors' records to be shared accurately across care teams?
Finger Lakes Health has launched MyChart and eRecord, giving patients web and mobile access to appointments, test results, and portions of their medical records. The shared eRecord system gives clinicians access to patient information across participating University of Rochester Medicine organizations.
Why it matters
The change moves Finger Lakes Health off paper records and multiple misaligned systems onto one platform intended to connect patient information whether care happens in the Finger Lakes, with a specialist in Rochester, or elsewhere in the network. The rollout involved clinical, information technology, health information management, nursing, and operational staff.
The affiliation with University of Rochester Medicine was established in 2023, and the eRecord system now links Finger Lakes Health to the university's health system and affiliates. The announcement did not include patient enrollment figures or adoption metrics for MyChart.
The players
Finger Lakes Health
A regional health system serving patients across the Finger Lakes area of New York, which has moved from paper records to a unified electronic system.
University of Rochester Medicine
The academic medical system based in Rochester, New York, whose eRecord platform Finger Lakes Health has adopted through its affiliation.
The details
MyChart is available through a web browser or mobile app and lets patients send secure messages to their care team. Nurses and other clinical employees worked to ensure patient information was accurately captured and available in the new eRecord system.
Timeline
2023: Affiliation with University of Rochester Medicine established.
November 10, 2026: Finger Lakes Health announces the MyChart and eRecord launch.
Industry Dynamics
The rollout follows the federal push under the 2009 HITECH Act to move hospitals from paper charts to electronic records that can be shared across providers. Finger Lakes Health's affiliation with University of Rochester Medicine applies that interoperability goal to a regional network of care sites.
Patients can now view appointments, test results, and portions of their medical records through MyChart on a browser or mobile app. They can also send secure messages to their care team without waiting for a phone callback.
The takeaway
Patients who receive care at more than one location should check whether their records and appointments now appear in MyChart. Keeping contact details current in the portal helps ensure secure messages and test results reach you.
Further reading
For related coverage, explore Healthcare news from across New York.
More information
Visit the Finger Lakes Health general information site for details on MyChart access and the new records system.
Source note: This article includes information reported by Fingerlakes1.
Live Poll
Do you trust your doctors' records to be shared accurately across care teams?
