Across Massachusetts, coverage here takes in electric, gas, water and telecommunications services. This page tracks state utility regulation, infrastructure projects and the reliable delivery of essential services.
The utility promoted assistance programs and new tiered discount rates for income-eligible customers ahead of the winter heating season.
Live Poll
Do you think local heating assistance programs are reaching the households that need them?
November 4, 2026
National Grid Phone Scam Targets Greater BostonScammers posing as National Grid are calling municipal utility customers demanding immediate payment across the region.
November 1, 2026
Towns Strain Budgets Defending Solar Land-Use DecisionsMassachusetts municipalities say litigation costs over large solar proposals are straining local budgets without state financial help.
October 31, 2026
Shutesbury Board Opposes Quabbin Water IncreaseThe Massachusetts town formally challenged a proposal to increase daily water withdrawals from the Quabbin Reservoir.
October 30, 2026
Massachusetts Awards $1.5 Million for Local InfrastructureThe Healey-Driscoll administration is funding projects across 30 communities to bolster federal grant competitiveness.
October 30, 2026
Massachusetts Seeks Expedited Algonquin Gas ReviewGovernor Maura Healey requests federal help for pipeline expansion and redirects funds to lower utility costs for residents.
October 22, 2026
Massachusetts Utility Faces Scrutiny Over Water RequestThe state water authority seeks a daily increase of 20 million gallons amid questions about regulatory independence.
October 20, 2026
Massachusetts Voters Share Utility Bill ConcernsA new poll reveals that utility costs represent a major financial burden for many registered voters across the state.
October 14, 2026
Unitil Will Launch Lower Massachusetts Heat Pump RatesThe utility provider will offer reduced electricity charges for heat pump customers starting on November 1, 2026.
October 12, 2026
Massachusetts Clean Water Trust Allocated $80.1 MillionThe board approved millions in low-interest loans and grants to support water infrastructure projects across the state.
October 7, 2026
Massachusetts Extended Water Withdrawal Comment PeriodThe state gave the public more time to weigh in on a proposal to increase daily water use from the Quabbin Reservoir.
Coverage takes in rate increase requests, grid maintenance, transition plans for renewable energy sources and the expansion of broadband access. It spans from the capital to the rural counties where connectivity and service levels vary. Public oversight and the balance between aging systems and modern technology needs dictate the pace of infrastructure investment. Environmental weather events and the resulting restoration work are common drivers of service-related reports.
