Genesys Expands Forward-Deployed Engineering for AI
The expansion aims to help enterprises move agentic customer experience use cases into production.
Global Professional Services News
Professional services in the world runs on law firms, consulting, accounting and staffing, and coverage here follows all of it. Reporting focuses on the movement of expertise and the firms that provide it.
Recent news
November 4, 2026
FTI Consulting Leads Lexology Commercial Litigation ListFTI Consulting and its Compass Lexecon subsidiary topped the Lexology Index: Commercial Litigation 2026 with 41 named professionals.
November 2, 2026
QorusDocs Launches QPilot Workspace for Law FirmsThe AI-powered workspace helps legal business development teams build pitches, proposals and RFP responses from a firm's own content.
November 2, 2026
Phoebus Clerides Expands Cyprus Company FormationThe Nicosia law firm is offering English-language company formation services to founders and investors based outside Cyprus.
October 30, 2026
Argano Acquires Salesforce Consultancy OktanaThe firm adds 227 professionals to its global team in its 15th acquisition since April 2025.
October 29, 2026
Firm Linked to Abramovich Associates Facilitates Consular FeesA private service partners with Russia's Foreign Ministry to manage appointment scheduling for international applicants.
October 28, 2026
Professional Services Firms Move Toward Outcome PricingArtificial intelligence adoption drives accounting firms away from traditional hourly billing models.
October 28, 2026
TaxDome Launches Public API and MCP ServerAccounting firms can now integrate AI assistants directly with their internal data to automate various firm tasks.
October 28, 2026
Managed Service Providers Deploy AI Agents for OperationsService firms are automating core business processes to transition clients toward outcome-based service models.
October 28, 2026
Deloitte Shifts Strategy as Managed Services ExpandThe firm cuts 170 consulting roles in Australia while hiring 500 workers to bolster its managed-services division.
October 28, 2026
Ignition Launches AI Coworker for Accounting FirmsThe new AI tool helps accounting firms automate administrative tasks and draft service proposals.
More in Professional Services
Regular subjects here include firm mergers and new practice areas, audit oversight and controversies, labor market demand and the economics of specialized services. Global reporting spans every region and institution where these services are provided. Client demand dictates which sectors shift between growth and retrenchment, creating recurring cycles of hiring and consolidation. The integration of technology into advisory models and the regulatory environment for professional partnerships remain the most consistent drivers of change.