Amanda Wallace Departed IAG After Twelve Years
The communications executive has announced her exit from the insurance company following a company-wide restructure.
Updated on Oct. 14, 2026 in Advertising
Amanda Wallace has departed her role as general manager of corporate communications at IAG after twelve years of service. Her exit follows a significant restructure of the marketing division initiated by the company earlier this year.
Why it matters
Her departure marks another leadership change at the insurance firm, which has seen notable turnover within its marketing and communications teams following a strategic shift in 2026.
Amanda Wallace served as general manager of corporate communications for 12 years at IAG, which operates brands including NRMA Insurance and CGU Insurance. Her departure follows a March 2026 restructure that also saw the exit of other senior marketing staff.
The players
Amanda Wallace
She served as the general manager of corporate communications at IAG for over a decade before her departure.
Emily Roberts
She serves as the chief customer and marketing officer at IAG and oversaw the 2026 restructure of the marketing division.
IAG
This major Australian insurance group owns several prominent brands including NRMA Insurance, CGU Insurance, and RACV Insurance.
Mark Echo
He is a former performance media leader who departed the firm following the company's internal restructuring.
Sally Kiernan
She previously served as marketing director at IAG and has since moved to a leadership position at Westpac.
The details
Wallace, who oversaw communications since 2014, announced her departure via LinkedIn. This move occurs as IAG continues to navigate a major organisational restructure launched by chief customer and marketing officer Emily Roberts.
Timeline
Amanda Wallace began her tenure at IAG in 2014.
Emily Roberts took the role of chief customer and marketing officer at the end of 2025.
IAG implemented a marketing division restructure in March 2026.
Amanda Wallace announced her departure in October 2026.
Market Landscape
The departure of Amanda Wallace aligns with the ongoing internal shifts at IAG following the company-wide restructure introduced in March 2026. This period of transition has seen several high-level departures, signalling a broader repositioning of the firm's marketing and communications leadership.
The leadership changes are part of an internal corporate strategy and are unlikely to cause immediate disruptions for policyholders or insurance customers. Clients of brands such as NRMA Insurance and CGU Insurance should expect no changes to their existing coverage or service access.
The takeaway
Leadership turnover often accompanies major corporate restructuring efforts as companies aim to align personnel with new strategic goals. Customers should remain focused on their current policy terms as these internal organizational changes rarely impact daily insurance operations.
Further reading
For more on industry shifts, explore the Advertising section.
Source note: This article includes information reported by Mumbrella.
