Parts Delays Stall Repairs for Chery and Omoda
KPC Brokers has warned clients that vehicle repairs for several car brands are being held up by parts shortages.
Updated on Nov. 5, 2026 in Auto Parts
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KPC Brokers issued a notice to clients by e-mail earlier in the week warning of parts delays affecting repairs for multiple car brands in South Africa. Repairers cannot complete a vehicle until parts are delivered, and many repairs are now taking well beyond 30 days.
Why it matters
Clients without car hire could be left without a vehicle for longer than 60 days while they wait for repairs to be completed. The delays are coming from parts suppliers and manufacturers rather than from panel beaters.
Some listed brands are experiencing a 21-working-day parts delay, and repairs are running beyond the usual 30-day window. Chery, Omoda and Jetour currently have no parts available, while Changan has dismissed the claim of delays.
The players
KPC Brokers
KPC Brokers is an insurance brokerage that provides personal and business insurance solutions to clients.
Chery Holding Group
The Chery Holding Group is the parent company of the Chery, Omoda and Jetour car brands.
China Changan Automobile Group
China Changan Automobile Group is the owner of the Changan car brand, which has disputed the claim of parts delays.
The details
The list of affected brands includes Chery, Omoda, Jetour, GWM, Haval and Changan, spanning Japanese, South Korean and United States brands. Chery, Omoda and Jetour are owned by the same parent company, the Chery Holding Group, while Changan is owned by China Changan Automobile Group, which says its parts are being delivered on time.
Timeline
Earlier in the week of 2 November 2026: KPC Brokers issues parts delay notice to clients by e-mail.
Roadmap
The parts shortages expose the after-sales support gap facing Chinese brands that have expanded quickly in South Africa, where Chery Holding Group now sells several models under its Chery, Omoda and Jetour names. The dispute between Changan and the insurance brokerage over delivery times shows how supply strains are affecting different brands unevenly.
Vehicle owners waiting on repairs may need to arrange alternative transport for longer than expected, and car hire costs could add up. Owners of affected brands should ask their insurer or repairer for a realistic completion date before committing to a timeline.
The takeaway
Owners with a claim in progress should confirm parts availability with their repairer and their insurer early, rather than assuming the standard 30-day timeframe will hold. Checking the brand and model against current supply reports can help set realistic expectations.
Further reading
For more on supply issues in this area, see Auto Parts coverage.
Source note: This article includes information reported by The Citizen.
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