Connexus Renews Alkami Digital Banking Partnership
The Wisconsin-based credit union, with US$4.1 billion in assets, has extended its decade-plus relationship with the digital banking provider.
Updated on Nov. 4, 2026 in Banking
Connexus Credit Union has renewed its partnership with digital banking provider Alkami, a relationship that has lasted more than a decade. The credit union serves 420,000 members and reports that digital banking now accounts for 38% of its loan application volume.
Why it matters
The renewal shows how a credit union of Connexus's size is relying on digital channels to handle a growing share of lending activity. Its digital banking growth since 2020 reflects a broader shift toward self-service banking among member-owned institutions.
Digital banking accounts for 38% of Connexus loan application volume and 41% of total loan funding year-to-date, up from 16% and 12% in 2020. Connexus, with US$4.1 billion in assets, did not disclose the contract's financial terms.
The players
Connexus Credit Union
A member-owned credit union headquartered in Wisconsin that serves 420,000 members across all 50 states.
Alkami
A digital banking technology provider that supplies software and development kits to financial institutions.
The details
Connexus has used Alkami's software development kit to build member-facing tools within its banking platform. It has also used onboarding, digital enrolment, loan payment tools, targeted email campaigns and in-app messaging to encourage indirect auto borrowers to adopt digital banking.
Timeline
2020: Digital banking shares were 16% of loan applications and 12% of funding.
2022: Digital banking Net Promoter Score was 31.1.
2025: Digital banking Net Promoter Score rose to 52.7.
November 4, 2026: Connexus renewed its partnership with Alkami.
Market Dynamics
Connexus's renewal with Alkami continues a more than decade-long reliance on Alkami's digital banking platform as credit unions expand self-service lending. Its digital share of loan applications has more than doubled since 2020, tracking a broader move away from branch-based origination.
Connexus members can access loan applications and funding through digital banking tools rather than only in branches. The credit union reports that digital users hold about 17% more products per member than the average account holder.
The takeaway
Members who bank digitally may find it easier to manage loans and products in one place. Checking whether your credit union offers similar app-based loan tools can help you compare options.
Further reading
For more on consumer account options, see Banking.
Source note: This article includes information reported by CFOtech US.
