Novant Health Launches Virtual Headache Clinic

The new telehealth service connects adults across North Carolina with headache specialists for migraines and other complex head pain conditions.

Updated on Nov. 5, 2026 in Stroke

Wide view of rolling North Carolina hills and pine forest under a pale morning sky, with a low brick clinic building set among the trees. — Novant Health launched a virtual headache clinic this week, connecting North Carolina adults ages 18 and older with specialists for migraines and complex head pain. AI Illustration. Upload story photo >

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Novant Health has launched Novant Health Virtual Headache Care, a telehealth clinic serving patients ages 18 and older across North Carolina. Appointments are conducted virtually by smartphone, tablet, or computer.

Why it matters

Novant Health says the clinic aims to close gaps in access to specialized headache treatment, particularly for patients who live far from providers. The company cited research indicating that more than 90% of U.S. counties lack a certified headache medicine specialist.

Eligibility is limited to patients ages 18 and older, and Novant Health cited that more than 90% of U.S. counties do not have a certified headache medicine specialist. The announcement does not report patient volume or treatment outcomes for the new clinic.

The players

Novant Health

Novant Health is a North Carolina-based health system that has expanded its virtual care offerings, including menopause care, men's health, weight management, and primary care.

Dr. Susie Platt

Dr. Susie Platt is the lead physician of Novant Health Virtual Headache Care.

Dr. Megan Donnelly

Dr. Megan Donnelly is a physician staffing the new Novant Health virtual headache clinic.

The details

The clinic treats chronic migraines, cluster headaches, tension-type headaches, and other complex neurological pain disorders. Services include preventive treatments, symptom-relief therapies, coordination of diagnostic imaging, and follow-up care, led by lead physician Dr. Susie Platt along with Dr. Megan Donnelly.

Novant Health announced the launch of the virtual headache clinic on November 5, 2026.

Roadmap

Novant Health's headache clinic extends its growing line of condition-specific virtual services, which already include menopause care, men's health, and weight management. The launch reflects a broader pattern of health systems using telehealth to reach specialists who are scarce in many regions.

Adults ages 18 and older across North Carolina can book headache appointments through the MyChart patient portal or the Novant Health Virtual Care webpage using a smartphone, tablet, or computer. The service may be useful for people with chronic migraines or cluster headaches who have trouble reaching a specialist in person.

The takeaway

Patients with chronic or complex headache disorders who live far from specialists may now be able to access headache-specific care from home. Scheduling is available through MyChart or the Novant Health Virtual Care webpage.