Michigan Launches MiUI Unemployment Platform

The new online system replaces a 14-year-old platform and allows claim management from smartphones for the first time.

Updated on Nov. 9, 2026 in Employment

Michigan Launches MiUI Unemployment Platform

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The Michigan Unemployment Insurance Agency launched MiUI on Nov. 9, 2026, ending a downtime period that began Nov. 2. The platform replaces the Michigan Web Account Manager and discontinues the MARVIN phone system.

Why it matters

The system consolidates unemployment functions for workers, employers and third-party administrators into a single platform after five years of development. It shifts benefit certifications and payments from biweekly to weekly, changing how Michigan residents receiving unemployment benefits manage their claims.

The Michigan Unemployment Insurance Agency spent five years developing MiUI, which replaces a platform that has operated for 14 years. The extraction does not report how many claimants or employers the system serves or whether any service disruptions are expected after launch.

The players

Michigan Unemployment Insurance Agency

The state agency responsible for administering unemployment benefits to Michigan workers and employers.

Jason Palmer

The director of the Michigan Unemployment Insurance Agency who described the new system as a more intuitive way to manage unemployment claims.

The details

Users log in through their State of Michigan MiLogin accounts to certify weeks, submit work searches and manage claims. Workers who missed a certification can certify for past weeks after the launch, and the agency has discontinued phone-based new claim filing.

Timeline

  1. Nov. 2, 2026, at 4:30 p.m.: Downtime began and UIA systems and phone lines closed.

  2. February 2026: Employers and third-party administrators began using MiUI for tax functions.

  3. October 2026: UIA Director Jason Palmer issued a news release about MiUI.

  4. Nov. 9, 2026, at 8 a.m.: MiUI launched and the downtime period ended.

Labor Context

MiUI replaces the Michigan Web Account Manager, the platform that had served as the state's primary online unemployment interface for 14 years. The move extends that system by adding smartphone access and folding the discontinued MARVIN phone line into a single platform.

Workers who missed a certification can certify for past weeks after MiUI launches, and benefits will now be certified and paid weekly instead of biweekly. Claimants can now manage their claims from a smartphone, but new claims can no longer be filed by phone.

The takeaway

Claimants should log in through their MiLogin accounts and certify weekly going forward. Workers who missed a past certification may still submit it under the new system.

Further reading

For related coverage of job market conditions, see Employment news for Michigan.

More information

Find MiUI information and step-by-step instructions on the state's official unemployment resources page.

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Do you think your state's government online services are getting easier to use?