FixIt Program Expands to Townhouse Row, Strong Hall

The Washington campus repair scheduler now covers eight residential buildings for students.

Updated on Oct. 15, 2026 in Home Repair

Bold vector editorial illustration showing a pair of steel maintenance wrenches, symbolizing the improved campus repair scheduling system. — The Washington campus has expanded its maintenance scheduling program to include Townhouse Row and Strong Hall, allowing students to book repair windows. AI Illustration. Upload story photo >

Live Poll

Do you believe university maintenance staff should be required to schedule all non-urgent room visits?

Officials have expanded the FixIt appointment scheduler to Townhouse Row and Strong Hall. This program allows students to book two to three-hour windows for non-urgent maintenance visits on weekdays.

Why it matters

The expansion follows concerns from the Student Government Association regarding unannounced technician visits to student rooms. Officials initiated the program to improve coordination and ensure residents have more control over when maintenance staff enter their living spaces.

The program is now available in 8 residential buildings and allows for bookings up to 1 week in advance. Residents select 2 to 3-hour windows for technician arrivals during weekdays.

The players

Student Government Association

This is the representative body for students that voiced concerns regarding privacy and the need for scheduling maintenance visits.

Campus Living & Residential Education

This campus department manages residential operations and collaborated with student leaders to implement the repair scheduling system.

The details

Residents can use the scheduling system to request repairs at their convenience, moving away from previous maintenance protocols. The decision to grow the program follows student and administrative feedback gathered throughout the fall semester.

January 2026: The FixIt pilot launched for South and Lafayette halls.
September 2026: The system expanded to Amsterdam, Mitchell, Thurston and West halls.
October 15, 2026: The program added Townhouse Row and Strong Hall to its coverage.
Fall semester 2026: Officials are reviewing the program through focus groups and surveys.
Next academic year: Strong Hall is scheduled to go offline for planned building renovations.

Culture Shift

This program reflects a broader societal movement toward increased student agency in university housing management. It signals a departure from traditional, unannounced property maintenance in favor of consumer-style scheduling transparency.

Students living in the newly added halls can now manage maintenance requests through a more predictable scheduling portal. This change reduces the need for residents to be present for unpredictable repair visits during the work week.

The takeaway

The FixIt expansion demonstrates how student advocacy can directly influence campus operational policy. Residents in affected buildings should utilize the portal to ensure maintenance staff arrive during their requested time slots.