mPulse Appointed Two New Executive Leaders
The Woodland Hills-based health platform company named Harish Nanda and Erin Kowalow to its executive leadership team.
Updated on Oct. 12, 2026 in People
The Woodland Hills-based health platform mPulse has appointed Harish Nanda as Chief Technology Officer and Erin Kowalow as Chief Business Operations Officer. The company aims to leverage these hires to accelerate innovation and scale operations to meet increasing customer demand.
Why it matters
By adding seasoned leadership, the organization seeks to evolve its HXI platform with new AI capabilities while standardizing its internal processes. These moves are intended to enhance the firm's ability to support its massive consumer engagement volume.
The firm's HXI platform currently powers over 4 billion consumer touchpoints annually. Nanda brings over 25 years of technology leadership experience to the role, including a 7-year tenure at Acentra Health.
The players
Harish Nanda
He is the newly appointed Chief Technology Officer at mPulse who brings over 25 years of experience in technology leadership.
Erin Kowalow
She serves as the newly appointed Chief Business Operations Officer at mPulse and previously held leadership roles at Zipari and Lumeris.
mPulse
Headquartered in Woodland Hills, this company provides an HXI platform that manages consumer engagement across the healthcare sector.
The details
Harish Nanda will oversee the development of AI and predictive analytics for the HXI platform to expand the company technology vision. Erin Kowalow, formerly of Zipari and Lumeris, will work to align tools and teams across the enterprise to improve operational consistency.
Timeline
The executive appointments were announced on October 12, 2026.
Market Landscape
This leadership expansion reflects the broader industry move to integrate complex AI and predictive analytics into consumer health engagement. These appointments position the company to compete more aggressively in a market shifting toward automated, data-driven patient interactions.
The realignment of operations is designed to create a more consistent experience for current users and partners of the HXI platform. Customers can expect faster innovation cycles and improvements in how the company delivers its consumer engagement services.
The takeaway
Companies in the health-tech space are increasingly prioritizing executive talent that can bridge the gap between legacy infrastructure and emerging AI capabilities. Streamlining operational processes remains a critical lever for firms looking to scale while maintaining service reliability.
Further reading
For more on the latest changes in local leadership, visit the People section.
Source note: This article includes information reported by Los Angeles Times.
