Amazon Pharmacy Touts Three-Hour Delivery in 350 Cities
Amazon's CEO highlighted rapid prescription delivery and growing pharmacy use as Medicare open enrollment nears its December deadline.
Updated on Nov. 9, 2026 in Healthcare
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On the third-quarter 2026 earnings call, Amazon CEO Andy Jassy said customers using Amazon Pharmacy rose more than 60% year-over-year and that three-hour prescription delivery is offered in more than 350 cities. The announcement comes as Medicare open enrollment runs through Dec. 7.
Why it matters
Medicare beneficiaries choosing drug plans may weigh pharmacy networks, preferred-pharmacy copayments and mail-order options when comparing coverage. Rapid delivery expansion gives patients another way to fill prescriptions as plan changes take effect.
Amazon Pharmacy customer count rose more than 60% year-over-year, and three-hour prescription delivery is available in more than 350 cities. The earnings call did not disclose the underlying customer totals or revenue attributable to pharmacy services.
The players
Andy Jassy
Andy Jassy is the chief executive of Amazon, which has expanded its online pharmacy and prescription delivery services in recent years.
Amazon Pharmacy
Amazon Pharmacy is the online pharmacy operated by Amazon that offers prescription delivery and mail-order services to customers.
The details
Jassy discussed the pharmacy business during Amazon's third-quarter 2026 earnings call. Medicare drug plans work with in-network pharmacies that agree to discounted prices, and some plans designate preferred pharmacies with lower copayments or coinsurance; some also offer mail-order supplies of up to three months.
Timeline
Nov. 9: Amazon's third-quarter 2026 earnings call, where Jassy spoke about pharmacy growth.
Dec. 7: Medicare open enrollment deadline.
Jan. 1: Medicare plan changes take effect.
Healthcare Landscape
Amazon's pharmacy push operates within the Medicare Part D framework, where drug plans contract with pharmacy networks that determine copayments and access. Part D premiums are projected to rise for 2027, which may shape how beneficiaries weigh mail-order and preferred-pharmacy options during open enrollment.
Medicare enrollees can use the plan finder to enter their prescriptions and preferred pharmacies to estimate yearly costs under each plan. Some plans offer mail-order supplies of up to three months, which may reduce trips to the pharmacy.
The takeaway
Before Dec. 7, compare plans on the total cost of your prescriptions, including preferred-pharmacy copayments and mail-order options. Confirming which pharmacies are in-network can prevent unexpected costs once new plan rules take effect Jan. 1.
What happens next
Medicare open enrollment closes Dec. 7, and plan changes take effect Jan. 1, so beneficiaries comparing pharmacy options face both deadlines.
Further reading
Explore more on Healthcare industry coverage to see how pharmacy networks and drug plan changes are shaping the sector.
More information
Compare drug plan costs using the Medicare plan finder for comparing drug plan costs before the December deadline.
Source note: This article includes information reported by Money Talks News.
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Do you trust your Medicare drug plan to keep your prescription costs reasonable?
