Verizon Rolls Out Ericsson AI Controller Nationwide

The carrier is deploying Ericsson's Intelligent Controller across its network to support AI-native applications that automate radio access network operations.

Updated on Nov. 3, 2026 in Artificial Intelligence

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Verizon will deploy Ericsson's Intelligent Controller across its nationwide network to automate radio access network operations using AI-native applications. AI Illustration. Upload story photo >

Verizon announced the nationwide rollout of the Ericsson Intelligent Controller, a step in its collaboration with Ericsson to integrate AI into radio access network automation. The move supports AI-native rApps, cloud-native software applications that serve as building blocks of autonomous network management.

Why it matters

The deployment advances efforts to automate network operations, a shift the TM Forum frames as a progression from Level 0 to Level 5 autonomy, where most networks currently operate between Level 2 and Level 3. Verizon's push toward Level 4 autonomy in critical core segments signals how major carriers are moving beyond manual oversight.

Field deployment of the Advanced Antenna System Cell shaper rApp produced throughput gains of up to 8.9% on downlink and up to 8% on uplink, measured against pre-deployment performance. The sample size, test duration and full rollout timeline have not been disclosed.

The players

Verizon

Verizon is a major American telecommunications carrier that operates one of the largest wireless networks in the United States.

Ericsson

Ericsson is a Swedish telecommunications equipment and software company that supplies radio access network technology to mobile carriers worldwide.

Yago Tenorio

Yago Tenorio is the Chief Technology Officer of Verizon, overseeing the carrier's network technology strategy.

The details

The Ericsson Intelligent Controller is part of the Ericsson Intelligent Automation Platform and supports the rApps that Verizon plans to test and deploy. Verizon also intends to deploy additional Ericsson and self-designed rApps, including the Cell Anomaly Detector, Root Cause Explainer and Anomaly General Optimizer, to accelerate its autonomy progress.

Timeline

  1. Earlier this year: Verizon CTO Yago Tenorio said the carrier was pushing toward Level 4 autonomy in critical core network segments.

  2. This year: Nationwide rollout of the Ericsson Intelligent Controller was committed.

Roadmap

The TM Forum defines network autonomy on a scale from Level 0 to Level 5, and most networks today operate between Level 2 and Level 3. Verizon's push toward Level 4 places it ahead of that typical range as carriers move toward self-managing radio networks.

Faster and more stable radio performance from automated network tuning could translate into quicker downloads and more reliable connections for Verizon customers. The tangible effect on individual subscribers and pricing has not been detailed in the announcement.

The takeaway

Automation at this scale means network performance gains increasingly come from software rather than hardware upgrades alone. Readers following telecom service quality should watch whether these throughput improvements appear in day-to-day speeds across regions.

Further reading

For broader context on how AI is reshaping network operations, explore more Artificial Intelligence coverage.