Barbara Supplee Named CEO of Serco North America

Barbara Supplee has taken the helm of the firm following the resignation of former CEO Michael LaRouche.

Updated on Sept. 28, 2026 in People

Bold flat-color editorial illustration showing a stylized corporate building facade and a navigation compass, representing leadership and strategic direction. — Barbara Supplee has officially assumed the role of CEO at Serco North America, succeeding Michael LaRouche as the company continues its transition toward outcome-based, fixed-price contracting models. AI Illustration. Upload story photo >

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Barbara Supplee has officially transitioned into her new role as the CEO of Serco North America as of September 28, 2026. She succeeds Michael LaRouche, who departed the organization to lead a KBR spinoff company.

Why it matters

The leadership change marks a significant transition for the company, which has seen three different CEOs in the last 18 months. Supplee joins the firm as it increasingly pivots toward outcome-based, fixed-price contracting models.

Serco North America, which employs 10,000 people, generated $2 billion in annual revenue during 2025. The company also completed a $327 million acquisition of a training business from Northrop Grumman that same year.

The players

Barbara Supplee

She is the newly appointed CEO of Serco North America and a former executive vice president at Science Applications International Corp.

Michael LaRouche

He is the former CEO of Serco North America who resigned to take a leadership position at a KBR spinoff company.

Serco North America

This is a government services contractor that manages systems for agencies like the Centers for Medicare and Medicaid Services.

The details

Supplee previously served as an executive vice president at Science Applications International Corp. The firm currently manages critical systems, including eligibility and enrollment support for the Affordable Care Act, through automated processes.

2025: Serco acquired a training business from Northrop Grumman for $327 million.
Last 18 months: The company has cycled through three different CEOs.
September 28, 2026: Barbara Supplee officially began her tenure as CEO.
First six months: Supplee plans to travel to meet with company teams.

Market Landscape

This leadership transition occurs as the government services sector increasingly aligns with the Pentagon mandate for fixed-price and outcome-based contracting as the default. Supplee is tasked with scaling the business through commercial tech partnerships and further acquisitions.

For customers and stakeholders, the shift to outcome-based contracts may result in changes to service delivery timelines and contract fulfillment metrics. The firm continues to provide critical administrative support for systems like the Affordable Care Act, which directly impacts enrollment eligibility.

The takeaway

Supplee's strategy of spending her first six months traveling will be critical for gauging employee morale during this period of high turnover. Her focus on growing through commercial partnerships suggests the company will continue to move away from traditional service models.