Samsung Health Hides Steps Before November 2

Users report step counts recorded before November 2, 2026 no longer appear in the app's dedicated Steps section.

Updated on Nov. 9, 2026 in Fitness

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Users report Samsung Health is hiding step counts recorded before November 2, 2026, showing zero in the Steps section while the data remains stored elsewhere. AI Illustration. Upload story photo >

Samsung Health displays zero steps for dates before November 2, 2026, although those records remain stored in the Daily Activity section. Setting the phone date to November 1 restored the missing history, while resetting it to November 2 made the records disappear again.

Why it matters

Users who rely on Samsung Health to track long-term activity may see gaps in their fitness history without any clear explanation. The problem appears to affect only some users, and Samsung has not acknowledged it.

The issue was identified through user testing that changed the phone's date, showing step records before November 2, 2026 reappear when the date is set to November 1. The total number of affected users has not been reported, and the underlying cause remains unconfirmed.

The players

Samsung Health

Samsung Health is a fitness and health-tracking app developed by Samsung Electronics for its devices, which records steps, workouts, and other wellness data.

The details

Basic fixes such as restarting the phone, clearing the app cache, and reinstalling Samsung Health did not resolve the problem. Some users speculate the issue may be linked to the end of daylight saving time, but this has not been confirmed.

Timeline

  1. November 2, 2026: Cutoff date after which step records stopped displaying in the Steps section.

  2. November 9, 2026: Reports of the display issue were published.

Platform Reliability

The problem affects how Samsung Health's Steps section presents records already stored in its Daily Activity section, a split between storage and display that is specific to this app's current design. Because the records are retained, the fault appears to lie in how the app renders historical data rather than in data loss.

Users who want to keep their full step history visible may need to check the Daily Activity section directly rather than relying on the Steps view. Those who notice missing records should avoid changing phone date settings to recover them, since the workaround only temporarily restores the display.

The takeaway

Check your Daily Activity section if step totals look incomplete, since the records may still be stored even when the Steps view hides them. Keep an eye on official Samsung updates for a permanent fix.

Further reading

For more on tracking tools, see the Fitness section.

Source note: This article includes information reported by SammyGuru.