Verizon Executive Details Path to Autonomous Networks
The telecom leader outlined a multi-stage framework for integrating real-time telemetry into network operations.
Updated on Oct. 20, 2026 in Telecommunications
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Verizon Vice President Praveen Atreya introduced a strategy for achieving autonomous network operations at the Ericsson OSS/BSS Summit. This approach prioritizes granular customer experience over traditional aggregate metrics.
Why it matters
Operators must transition to autonomous systems to address silent technical issues that aggregate metrics often overlook. Connecting network events directly to customer systems allows for more proactive and precise issue resolution.
The strategy proposes a path utilizing 3 distinct stages toward autonomy alongside 3 nested control loop layers. These include reflexive, network operations, and customer-centric loops to manage data movement and latency.
The players
Praveen Atreya
He is the Vice President of Network Systems at Verizon.
Verizon
It is a global telecommunications company providing wireless and wireline services to millions of customers.
Ericsson
It is a multinational networking and telecommunications company that hosts industry summits on operational support systems.
The details
Atreya emphasized that current high latency in data transmission hinders effective network action, necessitating clean telemetry and robust data governance. The proposed framework advocates for a transition to cognitive autonomy where agents operate within established safety guardrails to sense and resolve conditions automatically.
Timeline
October 20, 2026: Praveen Atreya presented the network strategy at the Ericsson OSS/BSS Summit in Zurich.
The Tech Race
The move toward autonomous network control loops represents a significant leap beyond legacy manual troubleshooting. This framework positions operators to compete by replacing aggregate reporting with real-time, AI-assisted decision-making systems.
Consumers can expect more stable connectivity as providers move away from aggregate metrics toward resolving individual technical issues. This shift intends to minimize service interruptions and resolve silent network problems that often go unnoticed by standard monitoring.
The takeaway
Autonomous systems use nested control loops to sense and react to network conditions in real time. Operators are moving toward this model to ensure that individual user experiences are no longer lost in broad, aggregated data sets.
Further reading
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