State Electric Supply Expands AI Across Operations

The Huntington, West Virginia distributor is using Infor AI tools for inventory, pricing, product recommendations and invoice processing.

Updated on Nov. 3, 2026 in Manufacturing

Isometric editorial illustration of a long steel shelving aisle stocked with cable spools, conduit bundles, and boxed breakers under a muted teal and cream palette. — State Electric Supply, which operates 42 locations across eight states, is expanding Infor AI tools into inventory, pricing, and accounts payable from its Huntington, West Virginia headquarters. AI Illustration. Upload story photo >

State Electric Supply, an electrical distributor headquartered in Huntington, West Virginia, has expanded its use of Infor AI and automation into accounts payable. The company operates 42 locations across eight states and has been an Infor customer for nearly 25 years.

Why it matters

The deployments target manual, labor-intensive processes and knowledge that was leaving the business as veteran employees retired. Process mining also surfaced a purchase order approval gap affecting 40% of purchase order lines.

Reported results include 2,200 labor hours a year saved on inventory rebalancing and about $300,000 a year in added revenue from the Product Recommender. Figures are company-reported, and the stub does not indicate independent verification.

The players

Infor

Infor is an enterprise software company that provides industry-specific applications, including the CloudSuite Distribution platform used by State Electric Supply.

State Electric Supply

State Electric Supply is an electrical distributor headquartered in Huntington, West Virginia, operating 42 locations across eight states.

The details

State Electric Supply moved to Infor CloudSuite Distribution about three years ago and used Infor Velocity Suite to deploy new use cases within months without a separate integration project. Infor AI Inventory Rebalancing analyzes purchase history and stock across all 42 locations, the Product Recommender suggests complementary products at order entry, and weekly AI pricing replaces a static monthly matrix that learns from accepted and overridden prices.

About three years ago: State Electric Supply moved to Infor CloudSuite Distribution.
Weekly: AI-generated pricing recommendations are produced.
Monthly: Inventory transfer recommendations are made between branches.

Market Landscape

State Electric Supply's move builds on its shift to Infor CloudSuite Distribution, which allowed AI use cases to be added without a separate integration project. The approach positions the distributor to compete on pricing and inventory efficiency as distributors across the region adopt similar tools.

Customers of State Electric Supply may see faster inventory availability and more frequent pricing updates across its branches. The company's approach shows how distributors can use AI to reduce manual invoice work and pricing errors.

The takeaway

Process mining and AI tools can reveal hidden workflow gaps and reduce labor-intensive tasks when deployed on an existing platform. Companies weighing similar upgrades can start by measuring where manual work and inconsistent decisions occur.