Digonex Announced Three Executive Leadership Appointments
The firm promoted two long-term staff members and appointed a new director to support its growing client portfolio.
Updated on Oct. 7, 2026 in People
Digonex has appointed Christy Carlson as director of client operations and promoted Kelly Degenhart and Kris Kiger to new leadership roles. The changes are intended to bolster client growth and expand the company's software portfolio.
Why it matters
These leadership moves are designed to support increasing demand for the company's pricing intelligence software. Strengthening the management team allows the firm to better serve its growing roster of global ticketing partners.
Digonex employs seven PhD economists and currently maintains integrations with almost 20 ticketing partners. The new leadership team brings decades of experience, including Kris Kiger's 20 years in software development.
The players
Kelly Degenhart
She serves as the chief client officer at Digonex and manages client onboarding and technology integrations.
Kris Kiger
He serves as the VP of software development at Digonex and oversees product teams for pricing intelligence software.
Christy Carlson
She serves as the director of client operations and brings fourteen years of experience from her time at Tessitura Network.
Digonex
The Seattle-based firm specializes in pricing intelligence software for ticketing and event organizations.
The details
Kelly Degenhart, a veteran of the company for three years, will oversee client implementation and technology integrations as the new chief client officer. Joining her in the expanded leadership team is Christy Carlson, who arrives with fourteen years of previous experience at Tessitura Network.
Timeline
Digonex announced these team changes on October 7, 2026.
Market Landscape
The expansion of the firm's leadership team reflects a broader industry move toward incorporating advanced data science and PhD-level economic analysis into standard ticketing workflows. This positions the company to compete more aggressively for market share against other pricing intelligence providers.
Clients and ticketing partners should expect more streamlined implementation and onboarding processes as these new leaders assume their roles. These operational changes aim to improve the efficiency and reliability of the software tools used by venues.
The takeaway
Effective management transitions are crucial for companies scaling specialized software services in competitive niches. Businesses should focus on aligning new leadership talent with existing technical expertise to maintain service quality during growth phases.
Further reading
For more on industry staffing and leadership shifts, visit the People section.
Source note: This article includes information reported by Blooloop.
