Texas Cleaning Director Wins National Industry Award
Roxana Aviles of Maids and Moore received the ISSA Residential Office Team Member Award for her leadership.
Updated on Oct. 19, 2026 in Home Cleaning
Roxana Aviles, the director of operations at Maids and Moore, has been honored with the prestigious ISSA Residential Office Team Member Award. She manages cleaning operations across three Texas offices.
Why it matters
The recognition highlights the importance of operational leadership in the residential cleaning industry, particularly for those who have advanced from frontline roles to management positions.
Aviles oversees 150 cleaning technicians, 15 management staff, and 65 full-time cleaning teams across offices in Austin, Conroe, and Houston. Her career trajectory spans 16 years, beginning as a cleaner.
The players
Roxana Aviles
She is the director of operations at Maids and Moore who oversees three company offices in Texas.
Maids and Moore
This cleaning company operates in Texas and participates in the Cleaning for a Reason program.
The details
Aviles utilizes her foundational cleaning experience to refine company workflows and direct community outreach initiatives. Her responsibilities include coordinating volunteer days and support programs such as food drives and Operation Santa.
Timeline
2010: Roxana Aviles began her career at Maids and Moore.
2024: Aviles assumed her current director of operations role.
Culture Shift
The professional recognition of Aviles reflects a broader industry shift toward valuing internal advancement and community engagement in the residential cleaning sector. This trend moves beyond simple service delivery to emphasize the role of management in fostering social impact.
For residents in Austin, Conroe, and Houston, this award highlights the standardized operations and community-focused management behind a local service provider. Customers can expect consistent workflows and staff participation in regional volunteer efforts.
The takeaway
Advancement within the service industry is increasingly tied to a blend of practical frontline expertise and active community leadership. Professionals seeking similar growth can focus on streamlining operational workflows while participating in local philanthropic initiatives.
Further reading
Learn more about the local industry standards by visiting the Home Cleaning section.
Source note: This article includes information reported by ISSA | The Worldwide Cleaning Industry Association.
