Nashville Electric Urged Medical Users to Prepare

Nashville Electric Service is advising customers who rely on medical equipment to enroll in a special support program.

Updated on Sept. 22, 2026 in Safety

Isometric editorial illustration of a residential electric power meter mounted on a brick wall, symbolizing utility grid services.
Nashville Electric Service is urging residents who rely on life-sustaining medical equipment to enroll in its Critical Referral Program to prepare for potential power outages. AI Illustration. Upload story photo >

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Do you have a backup power plan for your life-sustaining medical equipment during a blackout?

Nashville Electric Service is encouraging residents who depend on life-sustaining medical equipment to prepare for potential power outages. The utility company is highlighting its Critical Referral Program as part of an effort to support vulnerable customers.

Why it matters

Widespread outages caused by severe weather can require days for restoration, leaving residents who use medical devices at significant risk without power. The program provides these individuals with priority attention and emergency updates.

The Critical Referral Program provides registered utility customers with emergency updates and priority status for power restoration. This service is intended for individuals who rely on medical equipment and cannot withstand days without electricity.

The players

Nashville Electric Service

This is the primary electric utility provider serving the city of Nashville, Tennessee.

The details

Customers who depend on medical devices are asked to maintain comprehensive backup plans for their equipment. Enrolled users receive additional support from the utility during individual power outages, though the service does not guarantee immunity from grid failure.

Timeline

  1. September 2026 marks National Preparedness Month.

Seasonal Patterns

This effort is launched in observance of National Preparedness Month, a recurring period dedicated to proactive disaster planning across the United States.

Medically dependent residents should contact their provider to verify their registration in the Critical Referral Program. Patients must ensure they have reliable battery backups or alternative power sources in the event of an extended grid outage.

The takeaway

Proactive planning is essential for those who cannot afford downtime for life-sustaining medical equipment. Residents should verify their contact details with the utility to ensure they receive critical restoration status updates.

Further reading

Learn more about local emergency protocols on the Safety page.

Live Poll

Do you have a backup power plan for your life-sustaining medical equipment during a blackout?