Memphis Health Tech Firm Expanded Transport Access
Founded in 2017, the Memphis-based company connects healthcare providers with transportation partners to improve care.
Updated on Oct. 14, 2026 in Healthcare
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Since its 2017 founding, the Memphis-based company MedHaul has developed a transportation platform currently operating across 17 states. The technology connects healthcare organizations with medical transport providers to streamline ride scheduling and improve patient appointment attendance.
Why it matters
The platform centralizes fragmented vendor management to lower costs and reduce missed appointments for patients. By offering specialized ride options, the service aims to improve treatment adherence and clinical outcomes for healthcare systems.
MedHaul reports that 92% of patients reach appointments on time, helping partner organizations recover approximately $2 million in annual costs. The company has raised $7 million in total funding since its inception.
The players
MedHaul
This Memphis-based B Corp operates a technology-enabled marketplace that provides nonemergency medical transportation services.
Erica Plybeah
She is the founder of MedHaul who established the company to address transportation barriers in healthcare.
American Cancer Society
This nationwide voluntary health organization became a strategic investor in the company in May 2026.
InvestTN
This is a venture capital initiative that provided an investment to the company in February 2025.
The details
The platform allows staff to book diverse transport types, including rideshare, ambulatory, wheelchair, and bariatric services, through a single dashboard. MedHaul also integrates with Uber Health and utilizes an AI agent named CODI AI to identify and address performance gaps within its transportation network.
Timeline
Erica Plybeah founded MedHaul in 2017.
InvestTN provided an investment to the company in February 2025.
MedHaul was named to the Google for Startups AI Academy on July 10, 2025.
The American Cancer Society became a strategic investor in May 2026.
Market Landscape
MedHaul leverages the integration of Uber Health to build a scalable framework for digital-first medical transportation logistics. This approach positions the company against legacy manual dispatch systems by offering a consolidated marketplace for healthcare providers.
Healthcare organizations utilizing the platform may see reduced administrative burdens and lower transportation-related expenses for medical appointments. Patients benefit from more reliable access to diverse transport options ranging from rideshare to specialized bariatric services.
The takeaway
Centralizing medical transport management can significantly mitigate the financial impact of missed appointments on healthcare systems. Implementing tech-driven platforms often results in improved service reliability and better patient access to essential care.
Further reading
Learn more about the latest innovations in Healthcare.
More information
For more information on the platform's capabilities, visit the MedHaul corporate website.
Source note: This article includes information reported by Ajmc.
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Should healthcare systems integrate dedicated transportation services to ensure patients reach critical medical appointments?
