USPS Halted Mail Delivery to Tulsa Apartment Complex
The United States Postal Service suspended mail service to the Riverpark at Kensington after hundreds of mailboxes were damaged.
Updated on Sept. 23, 2026 in Property Crime
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The United States Postal Service has suspended mail delivery to the Riverpark at Kensington apartments in Tulsa due to damaged and unsecured mail receptacles. Management at the apartment complex inherited the responsibility for repairs after the mailboxes were broken into earlier this year.
Why it matters
Mail delivery was halted because the current condition of the damaged mailboxes prevents secure handling of resident correspondence. Property management previously prioritized urgent air conditioning repairs during summer heat, leading to delays in addressing the mailbox maintenance requirements.
The investigation into the security of the mailboxes is ongoing following the theft event. While Capital Assets confirmed that lock replacements and key distributions are complete for occupied units, delivery service remains officially suspended.
The players
United States Postal Service
The independent agency of the executive branch of the United States federal government is responsible for providing postal service in the country.
Capital Assets
This entity currently serves as the property management company overseeing operations at the Riverpark at Kensington apartment complex.
RW Jenkins Station
This local facility is the designated official mail pickup location for residents affected by the delivery suspension.
The details
Individuals used a crowbar to break into approximately 400 mailboxes during a winter snowstorm in February. Although Capital Assets took over property management in July, the damaged boxes have kept the site from meeting Postal Service security standards.
Timeline
February 2026: The mailboxes were broken into using a crowbar.
July 2026: Capital Assets assumed management of the property.
September 23, 2026: The current status of the mail service disruption was confirmed.
Legal Context
The suspension of service follows a pattern set by established USPS security protocols regarding unfit delivery receptacles. Property management must comply with federal safety regulations to ensure the restoration of mail carrier access.
Affected residents are currently required to retrieve their mail at the RW Jenkins Station located at 6910 S. Yorktown Ave. Pickup hours are Monday-Friday from 8:30 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m.
The takeaway
Property management is responsible for maintaining secure mail receptacles to meet federal delivery standards. Residents should ensure they have proper identification when visiting the postal station to collect their held mail.
Further reading
For additional updates on local security concerns, visit the Property Crime section.
More information
For official guidance on delivery service status, visit the USPS customer assistance website.
Source note: This article includes information reported by KTUL.
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