Memorial Health Launches Virtual Urgent Care in Ohio

MemorialCareNow app connects patients with urgent care providers for non-emergency health concerns in Ohio and West Virginia.

Updated on Nov. 5, 2026 in Healthcare

Low-rise brick clinic building with a glass entrance in flat farmland under a clear overcast sky. — Memorial Health System has launched MemorialCareNow, a virtual urgent care app connecting Ohio and West Virginia patients with providers for non-emergency health concerns. AI Illustration. Upload story photo >

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Would you trust a virtual urgent care visit for a non-emergency health concern?

Memorial Health System has made MemorialCareNow, a virtual urgent care service, available to patients in Ohio and West Virginia. The mobile app connects patients with urgent care providers for non-emergency health concerns.

Why it matters

The service gives Ohio residents a telehealth option for minor health issues, with clear guidance that emergencies such as a stroke or heart attack should go to the nearest emergency department. Telehealth providers may refer patients for in-person evaluation when needed.

Patients not established with a primary care provider pay $49.99 for a MemorialCareNow visit, while established Memorial Health primary care patients access telehealth visits at no cost. The source does not disclose patient enrollment or usage figures for the service.

The players

Memorial Health System

Memorial Health System is the regional health care provider based in Marietta, Ohio, that operates the MemorialCareNow service and the Physicians Care Express locations.

The details

Patients connect with urgent care providers through the MemorialCareNow mobile app, available through the Apple App Store and Google Play. The service is intended for non-emergency conditions only, and a recent update improved video quality and registration.

November 5, 2026: MemorialCareNow announced as available in Ohio and West Virginia.

Health Landscape

The MemorialCareNow launch extends Memorial Health System's telehealth capabilities into a virtual urgent care tier for patients in Ohio and West Virginia. It pairs same-platform video visits with referral to in-person care at Physicians Care Express or emergency departments when a provider deems it necessary.

Patients not established with a primary care provider should expect a $49.99 charge per MemorialCareNow visit, while established Memorial Health primary care patients can use telehealth at no cost. Anyone experiencing a stroke, heart attack, or other emergency should still go directly to the nearest emergency department.

The takeaway

Patients seeking care for non-emergency conditions in Ohio now have a virtual option that can route them to in-person evaluation when needed. Checking whether your primary care status affects the visit cost before booking can help avoid unexpected charges.