Custom Health Reports High Medication Adherence in Ohio

A collaborative program between Custom Health and BKC Pain Specialists achieved 94% medication adherence for patients.

Updated on Oct. 20, 2026 in Healthcare

Isometric editorial illustration of a sterile medical tray featuring a glass carafe and empty container, representing clinical health management. — A partnership between Custom Health and BKC Pain Specialists in Ohio improved patient medication adherence to 94% over six months. AI Illustration. Upload story photo >

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Custom Health has reported a 94% medication adherence rate through its partnership with BKC Pain Specialists in Ohio. The findings are based on a six-month evaluation of patient data and survey responses.

Why it matters

The program helps healthcare providers address complex medication regimens by identifying adherence gaps in real time. Improved consistency in taking prescribed medication can lead to better clinical outcomes for patients managing pain.

The initiative captured 7,400 patient survey responses over a six-month period. Participants in the study take an average of 6.6 medications daily.

The players

Custom Health

Custom Health is a provider of pharmacy services and in-home medication management technology that focuses on improving patient adherence.

BKC Pain Specialists

BKC Pain Specialists is a medical practice group that partners with technology firms to manage complex patient care.

The details

The program utilizes pharmacy services combined with in-home medication management technology to monitor patients. Specific tools like Spencer technology track activity while the AdhereNet platform connects this data directly with clinical teams and physicians.

The data collection process spanned a six-month period.

Market Landscape

This program aligns with the broader industry trend toward value-based care, which prioritizes patient-centered metrics like medication adherence to drive clinic efficiency. By integrating digital health monitoring, Custom Health positions its service model to compete for broader adoption across US practices.

Patients enrolled in similar managed programs may experience more proactive follow-up from their clinical teams regarding their prescription schedules. This technology-driven approach is intended to simplify complex medication routines for individuals.

The takeaway

Using specialized technology and clinical support can significantly increase medication consistency for patients with high-volume prescriptions. These models demonstrate that direct monitoring helps bridge the gap between patient behavior and physician oversight.