Ohio Issues 2026-27 Special Reconnect Order
The state utility commission provides winter protection for Columbia Gas customers to maintain or restore heating services.
Updated on Oct. 16, 2026 in Utilities

Live Poll
Should states mandate that utility companies provide seasonal reconnection programs for customers with unpaid bills?
The Public Utilities Commission of Ohio has launched its 2026-27 Special Reconnect Order for the winter heating season. The program allows Columbia Gas of Ohio customers to maintain or restore service by paying $175 plus applicable fees.
Why it matters
This order serves as a critical winter heating protection measure for Ohio residents. It provides a structured path for customers to keep their utilities active throughout the colder months by establishing payment plans for outstanding balances.
Customers pay $175 plus a maximum reconnection fee of $36 to qualify. The program is strictly limited to one use per utility account during the specified winter window.
The players
Public Utilities Commission of Ohio
This state agency regulates public utilities in Ohio to ensure the provision of safe, reliable, and affordable services.
Columbia Gas of Ohio
This is a major natural gas utility company serving residential and commercial customers across the state of Ohio.
The details
To utilize the program, customers must coordinate directly with Columbia Gas of Ohio to set up a payment plan for any remaining debt. Once the payment plan is established and the required fees are settled, service can be maintained or reconnected.
Timeline
October 12, 2026: The Special Reconnect Order period begins.
April 16, 2027: The Special Reconnect Order period ends.
Market Landscape
This policy follows the annual pattern set by the Public Utilities Commission of Ohio's Winter Reconnect Order. It stabilizes the regional utility market by preventing widespread service disruptions during the peak winter demand cycle.
Eligible residents can prevent service interruptions during the cold season for a set fee of $175. This allows households to manage their utility budgets through payment plans rather than facing full service disconnection.
The takeaway
The program provides a reliable safety net for residents during the coldest months of the year. Residents should contact their utility provider immediately to establish a payment plan before service issues arise.
Further reading
Learn more about energy policies in the Ohio Utilities section.
Source note: This article includes information reported by Chroniclet.
Live Poll
Should states mandate that utility companies provide seasonal reconnection programs for customers with unpaid bills?










