Raleigh Dismisses $90 Parking Citation for Driver
A North Carolina driver's contested parking ticket from a private operator was dismissed after he disputed it with photo evidence.
Updated on Nov. 1, 2026 in Civic Engagement
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Jerry Canterbury had a $90 parking citation from Parking Revenue Recovery Services dismissed after Raleigh's transportation department told him on Oct. 1 that the ticket would be dropped. Canterbury said photos showed his car parked within painted lines on a public street, not in the private lot the company manages.
Why it matters
The case highlights how private parking enforcement can issue citations outside the areas it is authorized to manage, leaving drivers to challenge them. Canterbury's dispute drew attention to a company with more than 900 Better Business Bureau complaints in the past year.
The citation was a $90 notice of noncompliance that demanded payment within 30 days, and the company received more than 900 Better Business Bureau complaints in the past 12 months. Whether the company faces additional state action in North Carolina was not addressed in the available reporting.
The players
Parking Revenue Recovery Services
A private parking enforcement company that issued the citation and has faced more than 900 Better Business Bureau complaints in the past year, as well as a 2023 settlement with the Colorado attorney general over fines of $80 to $88.
Jerry Canterbury
A North Carolina driver who contested the $90 parking citation with photo evidence and brought it to city and state officials.
The details
Canterbury received the notice of noncompliance from Parking Revenue Recovery Services in late September 2025 for a car parked on a public street, outside the private lot the company manages. He disputed the ticket online, reported it to Raleigh's parking division and alerted the state Department of Justice before the city dismissed it on Oct. 1.
Timeline
- Late September 2025: Canterbury receives the $90 notice of noncompliance.
- Oct. 1, 2025: Raleigh's transportation department tells Canterbury the citation will be dismissed.
Big Picture
The company previously settled with the Colorado attorney general in 2023 over fines of $80 to $88 for license plate entry errors and missed 15-minute grace periods. Canterbury's dispute in Raleigh is a North Carolina example of similar complaints, though no state law in North Carolina specifically regulates parking fines.
Drivers who receive private parking citations can dispute them with online submissions and photo evidence, as Canterbury did. North Carolina's Unfair and Deceptive Trade Practices Act applies to private parking operators, which gives residents a potential avenue for complaints.
The takeaway
Drivers facing private parking citations should check whether the enforced area matches the lot the operator manages and keep photo evidence of their parking. Filing a dispute with the city and a state consumer complaint can help resolve questionable tickets.
Further reading
Explore more civic engagement coverage to see how residents challenge local government decisions in Raleigh.
More information
Residents can file a complaint about a private parking operator through the North Carolina DOJ consumer complaint filing.
Source note: This article includes information reported by The News&Observer.
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