STATS Charlotte Defends $6 To-Go Box Charge
The Charlotte nightclub says the charge was a pricing adjustment for a promotional item ordered for carryout, not a packaging fee.
Updated on Nov. 6, 2026 in Dining Out
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A receipt from STATS Charlotte showing a $6 charge for a to-go box drew viral debate on Instagram, with more than 700 responses. The nightclub said the charge was a computer-generated price adjustment for a promotional item ordered for carryout.
Why it matters
The incident highlights how promotional pricing and itemized receipts can confuse diners, particularly when dine-in-only deals are involved. For Charlotte diners, it is a reminder to review receipts closely before paying.
The receipt listed a $28 Cajun chicken alfredo, a $6 to-go charge, a $1.02 service fee, and a 15% gratuity, totaling $43.27. STATS Charlotte says the $6 was a computer adjustment restoring a promotional item to its regular price, and the reason for the separate line item remains unexplained.
The players
STATS Charlotte
A Charlotte nightclub and restaurant that issued the disputed receipt and responded publicly through its Instagram account.
The details
A customer's receipt from STATS Charlotte included a $6 to-go box charge, which the customer posted to Instagram. STATS Charlotte later stated the charge reflected a promotional item ordered for carryout, which is not eligible for its Wednesday half-price pasta deal available only to dine-in guests.
Timeline
Wednesday: Half-price pasta promotion for dine-in guests at STATS Charlotte.
Thursday: STATS Charlotte posted its statement to Instagram.
Reader Impact
Restaurant promotions restricted to dine-in service often create pricing differences for carryout orders that diners may not anticipate. Customers ordering to go should check whether a promotional price applies before paying.
Charlotte diners ordering carryout from promotional menus should confirm whether a deal applies to takeout before ordering. Reviewing itemized receipts before leaving the table can prevent surprise charges.
The takeaway
Before paying, compare each line on your receipt against the menu and any promotion you expected to apply. Promotions tied to dine-in service may not carry over to takeout orders.
Further reading
For more on restaurant pricing and menus, explore Dining Out coverage across Charlotte.
Source note: This article includes information reported by The Charlotte Observer.
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