North Carolina Issued Voter Notices with Outdated Address
The state health department sent voter registration letters featuring an incorrect mailing address.
Updated on Oct. 6, 2026 in Elections

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The North Carolina Department of Health and Human Services has issued official voter registration notices containing an outdated mailing address. The State Board of Elections confirmed the letters are legitimate documents despite the inclusion of a former office location.
Why it matters
The letters are part of a mandatory process under the National Voter Registration Act, which requires state assistance offices to provide voter registration services to the public. Maintaining accurate information is essential for ensuring constituents can properly navigate their civic requirements.
The incorrect letters featured 1985 Umstead Drive in the footer, while the department headquarters is located at 1915 Health Services Way in Raleigh. This administrative error impacts documents generated for National Voter Registration Act compliance.
The players
North Carolina Department of Health and Human Services
This state agency oversees public health and human services programs across North Carolina.
State Board of Elections
This entity is responsible for the administration of elections and voter registration oversight in North Carolina.
The details
County departments of social services distributed these official notices as part of their compliance with federal law. NC Medicaid staff are currently coordinating with county offices to ensure that future correspondence reflects the correct departmental address.
Timeline
The National Voter Registration Act was passed in 1993.
The report regarding the erroneous letters was published on October 6, 2026.
Need to Know
This incident occurred during the implementation of the National Voter Registration Act of 1993. The state's error highlights the administrative challenges of keeping contact information current within government assistance programs.
Residents who receive these letters should know that they remain official state communications despite the clerical error. The state has directed county offices to update their templates to ensure future outreach provides the correct contact details.
The takeaway
Administrative transparency is vital for public trust when officials manage civic participation programs. Residents should verify contact information through official state portals if they have concerns about the validity of received notices.
Further reading
For more information on state voting policies, visit North Carolina Elections.
Source note: This article includes information reported by WRAL.
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