Summit Pointe Launches 24-Hour Mobile Crisis Program
The Battle Creek behavioral health clinic and Calhoun County Sheriff partner to improve mental health crisis response.
Updated on Nov. 9, 2026 in Substance Abuse
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Summit Pointe, a local community behavioral health clinic, has launched a 24-hour Mobile Crisis program in Calhoun County. The program responds to mental health crises regardless of age, insurance coverage, or other barriers.
Why it matters
First responders are often the first to deal with people in mental health crises, and poor outcomes can lead to jail or other situations that earlier intervention could have prevented. The program aims to route these situations toward treatment rather than enforcement.
The Mobile Crisis team can include up to 16 trained professionals operating around the clock. No call volume, response time, or outcome figures have been released yet.
The players
Summit Pointe
Summit Pointe is a local community behavioral health clinic serving the Battle Creek area that operates the new Mobile Crisis program.
Steve Hinkley
Steve Hinkley is the Calhoun County Sheriff who co-chairs the Calhoun County Diversion Council with Summit Pointe CEO Jeannie Goodrich.
Jeannie Goodrich
Jeannie Goodrich is the CEO of Summit Pointe who co-chairs the Calhoun County Diversion Council and celebrated the program's launch.
The details
The Mobile Crisis team assesses each situation and determines how to respond, helping coordinate services or creating a safety plan. Law enforcement is involved only when necessary, and certain officers have completed Summit Pointe's Crisis Intervention Team training.
Timeline
The program was launched at a recent meeting of the Calhoun County Diversion Council, which meets quarterly.
Diversion Model
The program extends the Crisis Intervention Team training model, which teaches officers to recognize and de-escalate mental health emergencies, by pairing it with a clinician-led Mobile Crisis response. Together they aim to keep people in crisis out of jails and emergency rooms when treatment can be delivered instead.
Residents experiencing a mental health crisis can contact Summit Pointe's Mobile Crisis team at any hour, regardless of age or insurance status. Families can ask about the program when a loved one needs urgent behavioral health support.
The takeaway
Mental health crises are often better handled by trained clinicians than by police alone. Pairing officer training with a 24-hour clinical response is one model communities can consider.
Further reading
Explore more on Substance Abuse in the Battle Creek area.
Source note: This article includes information reported by WWMT.
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