Deaconess Illinois Crossroads Earned Five-Star Rating
The federal government awarded the hospital top marks for patient communication and overall facility cleanliness.
Updated on Oct. 8, 2026 in Nursing Jobs
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Deaconess Illinois Crossroads received a five-star rating from the Centers for Medicare and Medicaid Services. The score reflects high performance in areas including hospital cleanliness, nurse communication, and patient recommendations.
Why it matters
These federal ratings provide patients with transparent quality metrics, allowing for more informed decision-making regarding their healthcare providers. The scores highlight the institution's success in meeting national standards for patient experience.
The hospital achieved a 5-star rating from the Centers for Medicare and Medicaid Services based on the Hospital Consumer Assessment of Healthcare Providers and Systems survey. This assessment benchmarks performance against a standardized national scale.
The players
Deaconess Illinois Crossroads
This is a healthcare facility operating within Illinois that provides medical services to the local community.
Centers for Medicare and Medicaid Services
This is a federal agency within the United States Department of Health and Human Services that oversees public health insurance programs and hospital quality reporting.
The details
The rankings are derived from the Hospital Consumer Assessment of Healthcare Providers and Systems survey, which measures the actual experiences of patients. Specifically, the nurse communication rating was determined by how well patients reported that nurses listened to their needs, explained care clearly, and treated them with respect.
Timeline
October 8, 2026: The five-star ratings for the hospital were officially reported.
Market Landscape
The Hospital Consumer Assessment of Healthcare Providers and Systems survey serves as the primary standardized metric for evaluating patient satisfaction across the U.S. healthcare sector. This rating positions Deaconess Illinois Crossroads as a top-tier provider within the competitive Illinois market.
Patients choosing where to seek care in Illinois can use these ratings to verify which facilities prioritize clear communication and clean environments. High federal marks often correlate with stronger patient trust and better overall service delivery at the local level.
The takeaway
Patients should regularly consult federal quality reports when selecting healthcare providers to ensure their expectations for care are met. These scores offer a reliable benchmark for evaluating the standard of service provided by hospitals in their state.
Further reading
Learn more about the local healthcare sector by visiting Nursing Jobs.
Source note: This article includes information reported by WSIU.
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