CenturyLink Will End Iowa Copper Landline Service

The company is transitioning customers to digital services starting October 18, 2026.

Updated on Oct. 9, 2026 in Telecommunications

Isometric editorial illustration of a bundle of copper telecommunication cables entering a junction box on a utility pole.
CenturyLink will discontinue traditional copper-wire landline service across 20 Iowa cities beginning October 18, 2026, as part of a network modernization effort. AI Illustration. Upload story photo >

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CenturyLink will discontinue traditional copper-wire landline service in 20 Iowa cities beginning October 18, 2026. This transition moves customers toward the company's digital home phone alternative.

Why it matters

The shift away from legacy copper-wire infrastructure is driven by a significant decline in customers relying on traditional landline technology. CenturyLink is modernizing its networks in accordance with Federal Communications Commission standards.

CenturyLink is phasing out its copper-wire network in 20 Iowa communities to replace them with a digital home phone service. This digital alternative is engineered for compatibility with existing security systems and medical alert devices.

The players

CenturyLink

CenturyLink is a major telecommunications provider that offers various voice, broadband, and managed network services.

AT&T

AT&T is a multinational telecommunications holding company and one of the largest providers of mobile and fixed-line services.

Iowa Utilities Commission

The Iowa Utilities Commission is the state agency responsible for regulating public utilities and telecommunications services within Iowa.

Federal Communications Commission

The Federal Communications Commission is the independent U.S. government agency that regulates interstate and international communications by radio, television, wire, satellite, and cable.

The details

CenturyLink is migrating subscribers to its digital service to meet evolving network requirements. The transition follows federal regulatory guidelines aimed at updating communication infrastructure for modern standards.

Timeline

  1. October 18, 2026: CenturyLink ends copper landline service in 20 cities.

  2. October 30, 2026: AT&T discontinues landline services in Iowa.

The Tech Race

The move reflects a broader industry-wide transition from aging analog copper networks to robust digital and fiber-based communication systems. This shift renders legacy infrastructure obsolete as companies prioritize modern platforms that support higher data requirements.

Customers in affected cities must transition to the digital home phone service to maintain landline connectivity. The digital service remains compatible with existing home security and medical alert systems, ensuring users retain those essential features.

The takeaway

Legacy copper systems are rapidly being replaced by digital alternatives as telecommunications providers streamline their operations. Residents should review their current service contracts to ensure a smooth transition to digital phone options before the service ends.

Further reading

Learn more about local industry changes in the Telecommunications section.

Source note: This article includes information reported by KCCI.

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Do you still rely on a traditional copper-wire landline for your home phone service?