Findhelp, SHI Launch Statewide Referral Platform in Hawaii
A new digital network links Hawaii corrections facilities with community providers across all four counties.
Updated on Nov. 6, 2026 in Criminal Justice
Findhelp has partnered with SHI to deploy a statewide Community Referral Management and Service Coordination Platform for the Hawaii Department of Corrections and Rehabilitation. The web-based system connects correctional facilities, field staff, and community partners across all four Hawaii counties.
Why it matters
The platform replaces manual resource repositories and paper referrals that made it difficult to confirm whether a connection to services actually happened. It is designed to support justice-involved individuals from pretrial through release, where service availability has varied from island to island.
The platform is now being deployed statewide through a partnership between Findhelp and SHI, with the Hawaii Department of Corrections and Rehabilitation as the state partner. The source does not report how many individuals have been referred or connected to services so far.
The players
Findhelp
Findhelp is an Austin, Texas-based social care referral technology company that connects people with community services.
SHI
SHI is a technology solutions provider described as the largest Minority and Woman Owned Business Enterprise in the United States.
Hawaii Department of Corrections and Rehabilitation
The Hawaii Department of Corrections and Rehabilitation is the state agency that manages correctional facilities and community supervision statewide.
The details
The system is a closed-loop referral network meant to bridge facility operations with local community providers on every major island. It draws on recommendations from the Hoe Amau Report, which pointed to fragmented services across the islands as a barrier to reentry support.
Timeline
November 6, 2026: Findhelp announces the partnership with SHI and the Hawaii Department of Corrections and Rehabilitation.
Criminal Justice Context
The platform follows the Hoe Amau Report's recommendations for coordinating justice-involved services across Hawaii's islands. It extends that work by moving from paper and manual repositories to a single statewide digital referral network.
Residents on O'ahu, Maui, Kaua'i and Hawai'i Island may see service referrals for people leaving custody handled through a shared digital system. Local providers in each county will be part of the network for justice-involved individuals.
The takeaway
Digital referral systems can make it easier to confirm that people actually reach the services they are referred to after release. Residents and providers interested in participating should watch for local announcements tied to each county's rollout.
Further reading
For broader context on reentry and supervision, explore Criminal Justice coverage.
