Ocala Council Considers Utility Software Renewal
The city is evaluating a $107,100 agreement to maintain its electric utility outage management and phone systems.
Updated on Oct. 21, 2026 in Utilities
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The Ocala City Council is reviewing a $107,100 software renewal for Ocala Electric Utility that would provide support for the next 12 months. This agreement aims to sustain the automated phone lines and outage dispatch services used by the department.
Why it matters
Renewing this agreement ensures that the city maintains its ability to track service outages efficiently and generate required administrative reporting for utility operations. The platform remains critical for monitoring reliability across the power grid.
The 12-month renewal contract includes $33,516 for licensing and support, with the remainder dedicated to taxes, fees, and a 5% contingency fund. This software powers outage tracking and monthly reports sent to the Florida Municipal Power Agency.
The players
Ocala City Council
This is the primary legislative body responsible for governing the city of Ocala and approving municipal expenditures.
Ocala Electric Utility
This is the municipal department tasked with providing electrical power services to residents and businesses in the Ocala area.
Milsoft Utility Solutions
This is a technology company that develops and provides specialized software platforms for managing utility operations and service tracking.
Florida Municipal Power Agency
This is a wholesale power agency that provides energy and related services to municipal electric utilities across the state.
The details
The software, provided by Milsoft Utility Solutions, tracks outage history by pole number and feeder line. These detailed logs are essential for the utility to maintain its reporting obligations and manage dispatch operations effectively.
Timeline
October 20, 2026: City Council vote on the software renewal.
September 30, 2027: End date of the proposed software subscription.
Market Landscape
This software procurement reflects a broader trend of municipal utilities relying on specialized external vendors to meet grid reporting standards. It positions the utility to maintain compliance with state-level mandates through established digital infrastructure.
The proposed renewal is factored into the approved Fiscal Year 2026-27 budget and is not expected to change current residential utility rates. Residents will continue to access the same automated phone lines for reporting power outages.
The takeaway
Reliable outage management software is essential for maintaining the operational transparency of city-owned utilities. Residents can continue to rely on existing automated systems to report service issues.
Further reading
For more information on current municipal services, visit the Ocala Utilities section.
Source note: This article includes information reported by The Cool Down.
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