Baptist Health Earns Top Digital Health Ranking

Baptist Health earned CHIME Digital Health Most Wired Level 10 in both acute and ambulatory categories for the fourth straight year.

Updated on Nov. 13, 2026 in Healthcare

Bold flat-color editorial illustration of a low modern hospital wing with a rooftop row of solar panels beneath a clear subtropical sky. — Baptist Health earned CHIME Digital Health Most Wired Level 10 in both acute and ambulatory categories for the fourth straight year, one of only 14 organizations to do so. AI Illustration. Upload story photo >

Baptist Health earned Level 10 designation in the acute and ambulatory categories of the CHIME Digital Health Most Wired survey. Only 14 of 235 organizations pursuing the Level 10 certification achieved the honor this year.

Why it matters

The survey evaluates how health care organizations use technology to improve care, safety, communication, access and the patient experience, and Levels 9 and 10 are reserved for organizations using digital tools in advanced and meaningful ways. Baptist Health's continued recognition is driven in part by user-friendly digital platforms that make care easier for Florida patients to access and navigate.

Only 14 of 235 organizations pursuing CHIME's Level 10 certification earned the designation, roughly 6%, on a scale of one to 10. The survey drew data from more than 45,000 care providers worldwide, and the extraction does not detail Baptist Health's individual scoring.

The players

Baptist Health

Baptist Health is a health care system based in Florida that operates hospitals and ambulatory care sites across the region.

CHIME

The College of Healthcare Information Management Executives is a professional association for health care IT leaders that runs the Digital Health Most Wired survey.

The details

Baptist Health's patient portal is called My Baptist Chart and its wayfinding app is called Baptist Access. The organization became the first in the world to achieve Epic Gold Stars Level 10 in both Configuration and Usage, and was among the first U.S. health systems to collaborate with Microsoft on voice-activated ambient listening technology.

Fourth consecutive year Baptist Health has earned Level 10 recognition in the CHIME survey.
Most recently, Baptist Health achieved Epic Gold Stars Level 10 in both Configuration and Usage.
This year's CHIME survey included data from more than 45,000 care providers.

Market Landscape

Baptist Health's repeated Level 10 rankings in the CHIME Most Wired survey place it among a small group of systems that have scaled advanced digital tools across acute and ambulatory care. The recognition signals competitive positioning in Florida's health care market as hospital systems compete on patient-facing technology and digital access.

Patients of Baptist Health can use the My Baptist Chart portal and the Baptist Access wayfinding app to navigate care. The digital tools are designed to make scheduling, communication and getting around facilities easier.

The takeaway

Patients evaluating a health system can look beyond facilities and check whether its digital tools, such as patient portals and wayfinding apps, make routine tasks simpler. Digital usability is an increasingly visible marker of how a provider serves its patients.