Delaware Will Launch Automated Fingerprinting Kiosks
New Idemia SMART-E kiosks will modernize fingerprinting and background check services starting October 5, 2026.
Updated on Oct. 1, 2026 in Remote Work
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The Delaware State Bureau of Identification will introduce automated fingerprinting kiosks on October 5, 2026. These new Idemia SMART-E systems are designed to modernize background check services across the state.
Why it matters
The rollout represents a shift toward automated, remote-monitored administrative services. By utilizing remote agent supervision, the state aims to streamline the process for residents requiring background checks.
The kiosks will support fingerprinting for 10 fingers, facial imagery, and government ID scanning. Locations include 600 S. Bay Road in Dover and 546 S. Bedford St. in Georgetown.
The players
Delaware State Bureau of Identification
This state agency is responsible for managing criminal history records and background check services for Delaware residents.
Idemia
This technology company specializes in biometric and identity-related security solutions.
IdentoGO
This service platform provides identity-related enrollment and background check scheduling for government and private sectors.
The details
Customers must register and schedule appointments through IdentoGO to use the new kiosks. During enrollment, users complete the process via audio and video technology under the supervision of a remote agent while the machines accept electronic payments.
Timeline
October 5, 2026: Kiosks introduction.
Market Landscape
The transition to the Idemia SMART-E kiosks follows a national trend of digitizing state-level identity verification processes. This implementation shifts Delaware toward automated biometric systems, replacing the reliance on manual staffing for routine background checks.
Residents requiring background checks must now register and book appointments exclusively through IdentoGO. The kiosks are prepared to accept electronic payments, standardizing the transaction process for all users at the Dover and Georgetown offices.
The takeaway
The move to automated kiosks suggests that administrative service tasks in Delaware will increasingly rely on remote supervision and scheduling platforms. Residents should prepare for a digital-first experience that requires advance booking to avoid potential wait times at the kiosks.
Further reading
Learn more about local administrative transitions in our Remote Work section.
Source note: This article includes information reported by KIOSK marketplace.
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