PSA Network Appoints Boulton and Clapp to Leadership
The Westminster-based firm adds new directors to manage marketing, communications, and inside sales operations.
Updated on Oct. 23, 2026 in People
PSA Network has hired Emily Boulton as director of marketing and communications and Eric Clapp as director of inside sales. The appointments aim to strengthen the organization’s leadership team and support ongoing company growth.
Why it matters
The strategic hires are intended to enhance brand presence and optimize internal sales processes. By bringing on experienced leadership, PSA Network seeks to improve overall member engagement and customer experience outcomes.
PSA Network added two new directors to its leadership team to oversee marketing, communications, and inside sales. These appointments represent a strategic expansion of the firm’s operational management structure.
The players
Emily Boulton
She serves as the new director of marketing and communications and previously led marketing efforts at Climb Credit Union.
Eric Clapp
He joins the company as the director of inside sales where he will refine sales processes and oversee team performance.
PSA Network
This Westminster-based organization provides services to members and customers and is currently focused on strengthening its internal leadership.
The details
Emily Boulton will lead marketing and communications for PSA and Edge, drawing on her background in marketing automation and organizational rebranding. Eric Clapp will focus on overseeing the inside sales team and refining internal sales processes to identify new opportunities for service improvements.
Timeline
PSA Network announced the leadership appointments on October 23, 2026.
Market Landscape
These leadership appointments follow the organizational growth pattern established by the 2026 growth initiative to scale internal capabilities. By professionalizing its sales and marketing management, the firm positions itself to maintain competitive positioning within its service sector.
Members and customers can expect more refined communication and streamlined interactions as the new leadership team integrates into company operations. These changes are designed to improve the overall quality and efficiency of the services provided to the local community.
The takeaway
Companies frequently cycle through leadership changes to adapt to shifting market demands and organizational maturity. Observing how new directors refine internal processes can provide insight into the future service quality and brand trajectory of a business.
Further reading
For more on industry career moves and leadership changes, visit the People section.
