Spinnaker Support Promoted Mark Fetches to Global CTO
The company has unified its global technology teams under the leadership of the new Chief Technology Officer.
Updated on Oct. 14, 2026 in Job Search
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Spinnaker Support has promoted Mark Fetches to the role of Global Chief Technology Officer. The organization has also consolidated its regional leadership, solution consulting, and technical account management teams into a single global structure.
Why it matters
The reorganization aims to bridge the gap between initial technical evaluation guidance and ongoing customer support. By unifying these departments, the company seeks to streamline the expertise provided to its clients throughout their engagement.
The firm currently provides services for 1,300 global clients across Oracle, SAP, VMware, and PostgreSQL environments. Mark Fetches brings 30 years of technology consulting experience to his new global leadership role.
The players
Mark Fetches
The newly appointed Global Chief Technology Officer formerly served as the CTO for the EMEA region.
Pete Castello
He serves as the Chief Revenue Officer to whom the new Global CTO reports.
Iain Saunderson
He is a technical leader within the firm who reports directly to Mark Fetches.
Phil Wilkins
He is a member of the technical leadership team who joined Fetches' new organization.
Sree Sakamuri
He is a member of the technical leadership team who joined Fetches' new organization.
The details
The newly centralized organization brings together regional CTOs, solution consultants, and technical account managers under one unified team. Phil Wilkins and Sree Sakamuri have joined the group reporting to Fetches, while Iain Saunderson also reports to the new CTO.
Timeline
August 2026: Rex Young was appointed as chief information officer.
September 2026: Spinnaker launched new PostgreSQL offerings.
October 14, 2026: Mark Fetches was promoted to Global Chief Technology Officer.
Market Landscape
This move reflects a broader industry trend toward integrated managed service delivery models. By consolidating technical expertise, the company positions itself to compete more effectively against rivals offering fragmented support solutions.
Clients can expect a more unified approach to technical support as consulting and account management teams are integrated. This change is intended to provide a more cohesive service experience for businesses currently using the company's platforms.
The takeaway
Consolidating internal teams is a strategic move to ensure clients receive consistent technical guidance from evaluation through to post-sale support. Organizations looking to improve their own service delivery should consider whether departmental silos are hindering the customer experience.
Further reading
For more on industry shifts in employment and corporate structure, visit the Job Search section.
More information
Find additional details on the company's service offerings at the Spinnaker Support company website.
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