Origence Has Launched Hello Refi Auto Tool
The company introduced a new refinancing platform designed to connect consumers with credit unions.
Updated on Oct. 1, 2026 in Buying/Selling
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Irvine-based financial firm Origence has launched Hello Refi, an automotive loan refinancing service. The platform debuted with 47 credit unions acting as the initial clients for the service.
Why it matters
This solution aims to help credit unions capture more loan opportunities while allowing consumers to lower their monthly auto payments. It leverages existing membership bases to identify refinancing potential for borrowers.
Origence has originated $600 billion in total loans since its establishment in 1994. In the first quarter of 2026, 111,000 consumers completed auto loan refinances across the market.
The players
Origence
Headquartered in Irvine, this financial services company was established in 1994 and has originated $600 billion in total loans.
Chris Brown
He leads the new Hello Refi business division within the company.
FI Connect
This is the finance company under which the Hello Refi solution currently operates.
The details
Operating under the FI Connect finance company, the Hello Refi service connects consumers seeking better loan terms directly to credit unions. By targeting existing membership bases, the platform simplifies the process for lenders to offer competitive refinancing options.
Timeline
Origence was established in 1994.
A total of 111,000 consumers refinanced auto loans during Q1 2026.
The Hello Refi solution officially launched on October 1, 2026.
Roadmap
The introduction of Hello Refi reflects a broader industry shift where traditional lenders are adopting tech-forward platforms to compete with large-scale financial institutions. This move strengthens the role of credit unions in the automotive finance space against diversified national lenders.
Consumers working with participating credit unions may find new opportunities to reduce their monthly auto loan payments through this platform. Borrowers should monitor if their current credit union adopts this service to see if they qualify for refinanced terms.
The takeaway
The move demonstrates a strategic push to streamline the refinancing process through automated lender connectivity. Consumers seeking to lower costs should compare their existing auto loan rates against current credit union offers.
What happens next
Origence plans to share more details in the coming months regarding how additional credit unions can engage with the Hello Refi solution.
Further reading
For more on market trends, visit the Buying/Selling section.
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Is now a good time for you to refinance your auto loan?
