Habit Burger and Grill Hired New COO

The restaurant chain has appointed former Starbucks executive Shauna McKenzie-Lee as its new chief operating officer.

Updated on Sept. 30, 2026 in Hospitality

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Habit Burger and Grill has appointed Shauna McKenzie-Lee to serve as its chief operating officer to help guide the company through a period of expansion. McKenzie-Lee brings more than a decade of experience from Starbucks to her new role at the California-based chain.

Why it matters

The hire reflects the company’s focus on prioritizing guest experience and human connection as it looks to grow its footprint beyond California. The leadership change comes as the competitive burger category seeks to maintain momentum following steady growth in the previous year.

Habit Burger and Grill operated nearly 385 locations at the close of 2025. The brand reported a 1.6% year-over-year increase in total sites during a year when the broader burger category saw sales grow by 1.5%.

The players

Shauna McKenzie-Lee

She is the new chief operating officer of Habit Burger and Grill who previously spent over 10 years working at Starbucks.

Habit Burger and Grill

This California-based restaurant chain is known for its burgers and is currently planning an expansion strategy beyond its home state.

The details

Shauna McKenzie-Lee has already begun her tenure by visiting various restaurants to evaluate operational systems and engage directly with employees. She also recently participated in the company District Manager Summit to align on strategies for the chain's future growth.

Habit Burger and Grill operated nearly 385 locations throughout 2025.
Shauna McKenzie-Lee attended the company District Manager Summit in the summer of 2026.

Market Landscape

This leadership appointment positions Habit Burger and Grill to capitalize on the 2025 burger category sales growth trend. By securing a veteran from a global coffee giant, the company aims to strengthen its market position as it pivots toward expansion beyond California.

Customers can expect to see changes to restaurant designs as the company refines its guest experience in the coming months. These adjustments reflect the brand's commitment to enhancing human connection across its existing and future locations.

The takeaway

The move signals a deliberate effort to blend institutional expertise from a major retail operator with the brand’s local guest-focused culture. Future expansion plans indicate that the company is aiming to scale its operations while maintaining the specific standards that define its footprint.