Surprise McDonald's Rated Lowest in United States
A location on North 163rd Avenue holds the lowest average star rating of any McDonald's in the entire country.
Updated on Oct. 10, 2026 in Dining Out
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The McDonald's on North 163rd Avenue in Surprise has been ranked as the lowest-rated branch in the U.S. according to a new report. The location earned an average of 1.55 stars on Google Maps.
Why it matters
The ranking highlights how public feedback and online review platforms influence the reputation of major restaurant franchises. It provides a localized look at service consistency across thousands of national locations.
The North 163rd Avenue restaurant maintains an average rating of 1.55 stars based on Google Maps data. This represents the lowest performance score among all analyzed McDonald's locations nationwide.
The players
McDonald's
McDonald's is a global fast-food corporation that operates a massive network of franchise and company-owned restaurants.
SEO Backlinks
SEO Backlinks is an analytical firm that specializes in compiling data from digital platforms to generate consumer and market rankings.
The details
SEO Backlinks calculated these rankings by aggregating publicly available Google Maps star ratings for McDonald's franchises throughout the United States. While the Surprise restaurant ranks at the bottom, other Arizona locations, such as those in Nogales, maintain significantly higher scores.
Timeline
SEO Backlinks published the restaurant rating data in October 2026.
Culture Shift
Digital review platforms like Google Maps have fundamentally altered the relationship between local franchises and their customer base. This shift emphasizes transparency, as consumer-led ratings now dictate the public perception and competitive standing of individual locations.
Residents in Surprise may find this rating helpful when choosing where to dine within the city limits. The data illustrates how effectively online crowdsourcing can signal potential issues with service quality at local establishments.
The takeaway
Online star ratings provide a quick snapshot of consumer satisfaction, but individual experiences can still vary by visit. Customers are encouraged to check the most recent feedback to gauge the current performance of their local restaurants.
Further reading
For more on the regional food landscape, visit the Dining Out section.
Live Poll
Do you trust online star ratings to accurately reflect the service quality of local chain restaurants?
