Airbnb Sees Few Bookings From Meta AI Agents

Airbnb and DoorDash executives say AI assistant-driven transactions remain minimal so far.

Updated on Nov. 10, 2026 in Artificial Intelligence

Airbnb Sees Few Bookings From Meta AI Agents

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Airbnb CEO Brian Chesky said on November 6 that the company saw very low numbers of bookings by Meta's AI agents. DoorDash CEO Tony Xu said the company received several hundred orders from personal AI assistants in total.

Why it matters

The comments suggest that consumer adoption of personal AI agents for commerce may be slower than some in the industry have anticipated. Booking Holdings CEO Glenn Fogel said adoption of horizontal personal agents may be much slower than expected.

DoorDash received several hundred orders in total from personal AI assistants, according to CEO Tony Xu. Airbnb did not provide a specific booking count, and the exact volume of agent-driven transactions across either platform remains undisclosed.

The players

Airbnb

Airbnb is a San Francisco-based online marketplace for short-term lodging and travel experiences.

Brian Chesky

Brian Chesky is the co-founder and chief executive of Airbnb.

DoorDash

DoorDash is a major American food delivery and local commerce platform.

Tony Xu

Tony Xu is the co-founder and chief executive of DoorDash.

Booking Holdings

Booking Holdings is a travel company that owns online booking platforms including Booking.com and Kayak.

The details

Airbnb CEO Brian Chesky made the comments in an interview on Friday, saying bookings by Meta's Muse and Instinct AI agents were very low. Amazon has also blocked AI agents from its platform.

November 6: Airbnb CEO Brian Chesky says bookings by Meta's AI agents were very low.
November 10: Article on agentic commerce adoption is published.

Market Landscape

Meta's Muse and Instinct agents are being tested against established travel and delivery platforms, where early booking volumes appear limited. Amazon's decision to block AI agents from its platform signals that major marketplaces are still deciding how to handle third-party agent traffic.

For consumers, personal AI assistants may not yet reliably book stays or place food orders on their behalf, so manual booking remains the practical option. Shoppers using major travel or delivery apps should expect the same checkout experience for now, since platforms like Amazon are restricting agent access.

The takeaway

Early data suggests that AI agents are not yet driving meaningful volume on major booking and delivery platforms. Companies building agentic commerce should plan for a slower adoption curve than current hype implies.