Walmart Mixes Up Zelda Pre-Orders at Store
A customer who pre-ordered the Ocarina of Time remake instead received Hyrule Warriors: Age of Imprisonment on release day.
Updated on Nov. 8, 2026 in Gaming
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A Zelda fan who pre-ordered the Ocarina of Time remake through Walmart received Hyrule Warriors: Age of Imprisonment instead when the package arrived on release day. Multiple other customers at the same store reportedly received the same wrong game.
Why it matters
The error affected several buyers at one location, raising questions about order fulfillment for high-demand releases. Customers who receive the wrong product must navigate retailer support to get the correct game.
The Ocarina of Time remake released November 5, 2026, with OpenCritic and Metacritic scores as high as 96 at launch. The total number of customers who received the wrong title has not been disclosed.
The players
Walmart
Walmart is a major American retail chain that sells video games both in stores and through its online platform.
Nintendo
Nintendo is the Japanese video game company that developed and published the Ocarina of Time remake for the Nintendo Switch 2.
The details
A customer who pre-ordered the Ocarina of Time remake through Walmart's online store received Hyrule Warriors: Age of Imprisonment on release day. When the customer contacted Walmart's online support through a lengthy exchange, the company asked them to visit the store to resolve the issue with a manager.
Timeline
November 5, 2026: Ocarina of Time remake releases and the wrong package is delivered on release day.
2027: Ocarina of Time amiibo figures are expected.
Roadmap
The Ocarina of Time remake launched alongside a Zelda 40th anniversary Nintendo Switch 2 with Triforce-design green Joy-Cons, and Nintendo also released a new Pro Controller that sold out on its official website. Remakes like this one are part of Nintendo's stated strategy, with executive Nate Bihldorff saying they "have a place in the Nintendo stable."
Customers who receive the wrong game may need to visit a Walmart store and speak with a manager to exchange it for the correct title. Buyers who pre-order high-demand releases should check their packages on arrival to confirm the contents match their order.
The takeaway
Checking a pre-ordered game's packaging on delivery day can help catch fulfillment errors before the launch window passes.
Further reading
For more on the video game releases involved, see our Gaming coverage.
Source note: This article includes information reported by Game Rant.
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