LG Names Hercules Industries National Service Winner
LG Electronics recognized eleven honorees, led by Hercules Industries Inc., at its Preferred Service Champion Conference in Dallas, Texas.
Updated on Nov. 2, 2026 in Appliances
LG Electronics named Hercules Industries Inc. the national winner of its inaugural LG Service Excellence Awards in October 2026. The awards were presented to eleven honorees during LG's Preferred Service Champion Conference in Dallas, Texas.
Why it matters
The awards recognize HVAC service partners who raise the standard of technical support in local markets. LG framed the program as a way to reward service engagement, ongoing training, field support and local customer satisfaction.
The four-day 2026 conference drew more than 200 participants and included eight technical classes on airflow diagnostics, new rooftop units and the Multi V i commercial VRF system. Premier Service Champion Program participants receive at least 40 hours of LG product training each year.
The players
LG Electronics
LG Electronics is a South Korean multinational electronics company whose home appliances and HVAC lines are sold widely in the United States.
Hercules Industries Inc.
Hercules Industries Inc. is an HVAC distribution and service partner that was named the national winner of LG's inaugural Service Excellence Awards.
The details
Winners were selected based on service engagement, commitment to ongoing training, field support capabilities and local customer satisfaction. The honorees include Hercules Industries Inc., ACR Supply Co. Inc., Air Purchases of New Hampshire LLC, Fields Mechanical Systems Inc., Insight Partners, Johnson Barrow Inc., Midwest Applied Solutions Inc., Thos. Somerville Co., Victor Distributing Co., VP Supply Corp. and Winsupply Midlothian.
Timeline
2025: LG launched the Premier Service Champion Program.
October 2026: LG presented the Service Excellence Awards in Dallas, Texas.
Market Landscape
The awards extend the LG Premier Service Champion Program, launched in 2025, which requires participants to complete at least 40 hours of LG product training annually. The recognition is a competitive move in an HVAC service market where manufacturers increasingly rely on certified distribution and contractor networks.
Homeowners seeking LG HVAC service can look for certified partners who have completed the Premier Service Champion Program's required annual product training. Choosing a provider with recognized field support and local customer satisfaction can help speed repairs and maintenance.
The takeaway
Recognition programs like LG's Service Excellence Awards signal which installers and distributors invest in ongoing training, a factor worth weighing when hiring an HVAC service provider.
Further reading
Explore more Appliances coverage for context on the HVAC and home equipment service market.
Source note: This article includes information reported by The ACHR NEWS.
