Verizon Added Free Safety Tools and Loyalty Perks

The company introduced new security features and a reward program to provide added value for its subscriber base.

Updated on Oct. 14, 2026 in Couponing

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Verizon has rolled out complimentary safety tools and a new loyalty program for customers, including AI perks and fee waivers. The initiative aims to provide built-in benefits to its current subscriber base.

Why it matters

Verizon intends to provide built-in benefits and everyday value to its subscriber base through these expanded service offerings. These additions focus on enhancing the customer experience through both security and financial rewards.

Eligible customers receive six months of Google AI Pro at no extra cost, while loyalty program members earn 3% back in Verizon Dollars monthly. The program allows users to waive activation and upgrade fees of up to $40 per device.

The players

Verizon

Verizon is a multinational telecommunications conglomerate headquartered in New York City.

Google

Google is a major technology company that provides the AI Pro software offered as a perk to eligible Verizon customers.

The details

Customers can access safety features like Digital Secure, Family with Safe Walk, and Call Filter at no extra cost. Participation in the loyalty program, including Verizon Dollars and Shine platform rewards like tickets and gift cards, requires opting in through the My Verizon app.

October 14, 2026: Verizon announced the rollout of new customer benefits and its loyalty program.
2024: The company recorded $134.8 billion in total annual revenue.

Culture Shift

Verizon follows the industry-wide shift toward bundled value-add services for telecommunications subscribers by integrating digital security, AI tools, and loyalty incentives into its standard service plans. This strategy reflects a broader trend of leveraging digital ecosystem partnerships to drive customer loyalty.

Customers can lower their upfront costs by utilizing the loyalty program to waive activation and upgrade fees of up to $40. Daily routines are affected through the My Verizon app, where users must actively opt into the loyalty program to begin earning Verizon Dollars.

The takeaway

Subscribers should check the My Verizon app to ensure they have opted into the loyalty program to secure available fee waivers. Taking advantage of these complimentary tools and AI perks can provide significant savings on standard account management costs.