Intermountain Health Launched UTI Treatment Program

The new service allows patients to receive prescriptions via online forms and pharmacist consultations.

Updated on Oct. 13, 2026 in Women’s Health

Gouache-painted illustration of a single plain white apothecary jar, representing accessible and streamlined modern healthcare services. — Intermountain Health has launched a remote treatment service for uncomplicated urinary tract infections for residents across six Western states. AI Illustration. Upload story photo >

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Would you trust an online-only program to diagnose and treat your common medical symptoms?

Intermountain Health has introduced a new program for treating uncomplicated, nonrecurring urinary tract infections. The service is now active for residents across Utah, Colorado, Idaho, Montana, Nevada, and Wyoming.

Why it matters

This program aims to enhance healthcare convenience while reducing out-of-pocket costs for patients seeking quick treatment. It streamlines the care process by eliminating the need for in-person clinic visits for standard cases.

The program provides medication shipping within 48 hours for patients who qualify. Ongoing care support includes access to 24/7 video visits through the Intermountain Health Connect Care platform.

The players

Intermountain Health

This integrated healthcare system operates numerous hospitals and clinics across the Western United States.

The details

Patients initiate the process by completing an online form and participating in a required phone consultation with a pharmacist to verify eligibility. Approved prescriptions are either sent to local pharmacies for pickup or shipped directly to the patient's home.

October 13, 2026, marks the program status at the time of publication.
Home shipment of medications typically occurs within 48 hours.
Connect Care video visits remain available to patients 24/7.

Health Landscape

This move reflects the growing adoption of asynchronous telehealth models within major health systems. By digitizing routine triage, providers are moving away from traditional office-based appointments for minor, nonrecurring conditions.

Patients can now bypass traditional office visits for uncomplicated UTIs by using remote consultations. The service ensures no fees are charged if a patient does not qualify for the treatment program.

The takeaway

This service simplifies access for individuals dealing with common, nonrecurring health issues. Patients should keep their local pharmacy information ready when initiating the online form to speed up the prescription process.