VA Launched Pilot Program for Identity Verification
The Department of Veterans Affairs has partnered with CLEAR to trial biometric identity kiosks at six medical centers nationwide.
Updated on Oct. 12, 2026 in Military Jobs
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The Department of Veterans Affairs has launched a voluntary pilot program using CLEAR identity verification technology at six medical centers across the country. This initiative aims to help veterans overcome barriers to accessing online healthcare and disability benefits.
Why it matters
The program is designed to support veterans who may face mobility limitations or struggle with unreliable internet access. By simplifying identity verification, the VA seeks to ensure more consistent access to essential federal services.
The VA enrolled more than 290,000 new veterans in healthcare during 2026. This follows the opening of 43 new healthcare facilities by the department since January 20, 2025.
The players
Department of Veterans Affairs
This federal agency provides healthcare services, benefits, and support programs to military veterans and their dependents.
CLEAR
This private company provides biometric identity verification technology used in airports and, now, select federal medical facilities.
The details
Participants at the selected sites can use kiosks that capture a photograph to verify their identity and set up accounts. The system requires a government-issued photo ID, phone number, and email address, with the VA retaining all sensitive health records.
Timeline
January 20, 2025 marked the start of the period for new healthcare facilities opened.
Fiscal year 2025 served as the reporting period for direct and community-care appointments.
During 2026, the department enrolled more than 290,000 new veterans in its healthcare system.
Market Landscape
The partnership signals a move toward incorporating private-sector biometric solutions to streamline massive public service operations. This positions the VA to modernize its digital infrastructure while managing the demands of record-high enrollment and appointment volume.
Veterans at the six pilot locations can utilize these kiosks to simplify their account setup and online access for free. The VA has confirmed that CLEAR does not sell any biometric or sensitive personal information provided during the process.
The takeaway
This pilot program highlights a growing trend of integrating biometric technology to bridge the gap between complex federal requirements and veteran accessibility. Veterans living near the participating centers are encouraged to check facility availability for enrollment opportunities.
Further reading
For more information on current initiatives, visit Military Jobs.
Source note: This article includes information reported by MyChesCo.
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