Kantata Released Agent Studio for Service Firms
The new platform enables professional services companies to build and govern custom AI agents using simple language.
Updated on Oct. 6, 2026 in Professional Services
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Kantata has launched Agent Studio, a new component of its Expertise Engine designed to help professional services firms build custom AI agents. The tool allows users to generate governed agents that access platform-wide data and work context through plain language descriptions.
Why it matters
The platform aims to standardize internal delivery processes while shifting employee time away from administrative tasks toward client-facing responsibilities. By using a single governed superagent, firms can ensure consistency in AI output across their organizations.
Gartner forecasts that Fortune 500 enterprises will operate more than 150,000 AI agents by 2028, a significant increase from current levels of about 15 per company. Basware is among the first firms to utilize the Agent Studio technology for internal services.
The players
Kantata
Kantata is a software provider that specializes in technology solutions for professional services organizations.
Basware
Basware is a company that provides financial automation software and is an early adopter of the new Agent Studio platform.
Gartner
Gartner is a global research and advisory firm that provides data and insights on the future of enterprise technology.
The details
Users interact with the system through a conversational interface to create and refine agents, which can be triggered manually or via automated workflows. The software validates all agent builds and edits before they are published to ensure operational compliance.
Timeline
June 2026: Kantata launched the Expertise Agent.
October 5, 2026: Kantata released the Agent Studio feature.
2028: Gartner forecasts enterprises will reach the 150,000 AI agent threshold.
Market Landscape
The introduction of Agent Studio follows the Gartner projection of 150,000 AI agents per Fortune 500 enterprise by 2028. This move positions Kantata to capture market share by providing the necessary governance framework for the scaling of enterprise AI deployment.
For employees at firms adopting this technology, the shift may reduce time spent on administrative tasks and allow for a greater focus on client engagement. Customers can expect more consistent service delivery as internal standards are programmatically enforced by these new AI agents.
The takeaway
The rise of governed AI agents marks a transition toward automated operational consistency in complex professional service environments. Firms should prioritize validating these tools before deployment to ensure that standardized workflows remain accurate and reliable.
Further reading
Learn more about the latest innovations in the Professional Services sector.
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