GFiber Partnered With Alianza for Voice Services
GFiber has integrated the Alianza One cloud platform to deliver voice services to its broadband subscribers.
Updated on Oct. 6, 2026 in Telecommunications
Live Poll
Do you prefer getting your home voice and internet service from a single provider?
GFiber selected Alianza One as its cloud-based communications platform to power its updated GFiber Phone service. The new voice offering is now available to residential and business customers across most of the service area through their existing online portals.
Why it matters
This partnership enables GFiber to modernize its voice infrastructure and meet customer demands without requiring new on-premises hardware. By shifting to a cloud-native model, the provider streamlines service delivery across its expanding footprint.
Alianza operates in 80 countries and supports 1,000 service providers via its cloud-native platform. GFiber, which currently operates in 19 states, maintains a $70 base monthly internet plan for its customers.
The players
GFiber
An internet service provider that has expanded its connectivity infrastructure across 19 states since 2010.
Alianza One
A cloud-native communications platform provider that supports service delivery for over 1,000 providers in 80 countries.
The details
The integration allows subscribers to manage their voice services directly through the GFiber broadband customer portal. The Alianza One platform handles communications over existing fiber-to-the-home connections, eliminating the need for technicians to install legacy hardware upgrades at customer locations.
Timeline
GFiber began operations as an internet service provider in 2010.
The partnership with Alianza was officially announced on October 6, 2026.
GFiber received a JD Power award for customer satisfaction in 2025.
The Tech Race
This move represents the ongoing industry-wide transition from legacy on-premises telecommunications hardware to scalable, cloud-native voice platforms. By adopting the Alianza One architecture, GFiber is positioning its network to replace aging infrastructure with flexible software-based services.
Customers can now access voice services directly through their existing broadband portal without the inconvenience of scheduling hardware installations. This streamlined process ensures that subscribers receive phone connectivity over their existing fiber lines without needing new equipment.
The takeaway
The shift toward cloud-based communications allows providers to maintain lower operational overhead while delivering modern features to end users. Customers should regularly check their account portals to determine if these integrated services have been enabled for their specific location.
Further reading
For more on evolving network standards, visit Telecommunications.
More information
To check coverage and compare available plans, visit the GFiber availability and plan comparison tool.
Source note: This article includes information reported by The Manila times.
Live Poll
Do you prefer getting your home voice and internet service from a single provider?
