Kaltura Won Digiday Technology Award

The company earned the honor for its innovative Agentic Avatars product.

Updated on Sept. 28, 2026 in Media

Kaltura Won Digiday Technology Award

Live Poll

Do you trust AI-driven conversational tools to handle your customer service inquiries effectively?

Kaltura secured the Best Interactive Content Platform title at the 2026 Digiday Technology Awards. The win recognizes the company's Agentic Avatars tool, which creates conversational experiences from existing video and data.

Why it matters

The recognition highlights the industry shift toward using AI-driven automation to deliver personalized content. By grounding responses in existing knowledge bases, these tools allow organizations to scale interactive communications efficiently.

Kaltura received top honors as the Best Interactive Content Platform for its Agentic Avatars, a product capable of operating in multiple languages. The platform leverages existing video clips, text, and charts to build conversational layouts.

The players

Kaltura

Kaltura is a technology company that provides video experience software for education, enterprise, and media industries.

Digiday

Digiday is a media brand that provides news and analysis on the media, marketing, and advertising industries.

The details

The platform functions by converting an organization's video and knowledge base into interactive, conversation-shaped layouts. Beyond the avatar functionality, Kaltura supports these operations through its Avatar Video Production Studio and Avatar-Powered Roleplay tools.

Timeline

  1. September 28, 2026: Kaltura announced the Digiday Technology Awards win.

Market Landscape

The 2026 Digiday Technology Awards establish a standard for evaluating interactive content platforms in the current marketing landscape. Kaltura follows a pattern of industry leaders being recognized by this specific awards program for advancements in AI-driven automation.

Organizations deploying this technology can expect to see increased audience engagement and higher numbers of sales-qualified leads. Businesses may also observe a reduction in live support costs as these automated avatars handle more user inquiries.

The takeaway

AI-powered avatars are increasingly becoming a standard tool for managing customer interactions and support. Businesses looking to modernize should evaluate how their own video archives could be repurposed to fuel similar conversational platforms.

Further reading

For more on industry shifts in content delivery, visit the Media section.

Source note: This article includes information reported by The Manila times.

Live Poll

Do you trust AI-driven conversational tools to handle your customer service inquiries effectively?