Jack in the Box Issued Vouchers After Cups Sold Out

The restaurant chain is providing vouchers for promotional Simpsons cups due to high consumer demand.

Updated on Sept. 22, 2026 in Dining Out

Bold vector editorial illustration showing a single stylized cup on a minimalist counter, representing consumer product demand.
Jack in the Box is issuing vouchers for promotional cups after high consumer demand depleted initial inventory stocks across the United States. AI Illustration. Upload story photo >

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Would you go out of your way to collect limited-edition merchandise from a fast-food chain?

Jack in the Box has begun issuing vouchers for its Simpsons-themed glow-in-the-dark cups after running out of inventory. Customers who missed out on the initial stock can use these vouchers to secure the cups and two free tacos.

Why it matters

The company launched the promotion on September 10, but intense consumer interest quickly outpaced the supply of promotional merchandise. Jack in the Box is currently working to secure additional cups to fulfill these customer orders.

The Munchie Meal of Horror is priced at approximately $14, while a four-piece order of Forbidden D'oh!nut Holes costs $2.49. In comparison, a Snoopy Glass Cold Cup released by Starbucks on September 15 retailed for $39.95.

The players

Jack in the Box

This American fast-food restaurant chain operates over 2,000 locations across the country.

Starbucks

This multinational coffeehouse chain is known for its seasonal merchandise and themed collection launches.

The details

Customers who purchased promotional items but did not receive a cup can present their original receipt to obtain a voucher for a replacement. These vouchers allow holders to claim their cup along with two free tacos during designated windows between October and November.

Timeline

  1. September 10, 2026: Jack in the Box launched the Simpsons promotion.

  2. September 15, 2026: Starbucks launched a Peanuts-themed collection.

  3. October 6-November 8, 2026: Primary voucher redemption window.

  4. November 9-22, 2026: Secondary voucher redemption window.

Culture Shift

The use of collectible items in fast-food marketing reflects a broader societal push toward manufactured scarcity and nostalgia-driven consumerism. This strategy mirrors the success of limited-edition drops in retail, where branded merchandise drives short-term store traffic.

Customers should retain their original receipts to ensure they can redeem their vouchers for the cups and free tacos later. The redemption process requires presenting both the voucher and the original proof of purchase at the restaurant.

The takeaway

When participating in limited-edition promotional events, keeping a physical or digital record of your purchase is essential for resolving inventory shortages. Brands often implement these secondary redemption systems to maintain consumer loyalty when supply fails to meet sudden demand.

Further reading

For more trends in the fast-food space, visit the Dining Out section.

Live Poll

Would you go out of your way to collect limited-edition merchandise from a fast-food chain?