Amex GBT Appointed New Chief Technology Officer
Michael Esquibel has stepped into the role to lead the company's technology and AI strategy.
Updated on Sept. 22, 2026 in Business Travel
Amex GBT has appointed Michael Esquibel as its new chief technology officer. He succeeds David Thompson, who departed the company earlier this year.
Why it matters
The appointment marks a significant step in the company's efforts to accelerate its technology transformation. Esquibel is tasked with embedding AI across the organization to enhance operational efficiency and traveler experiences.
Michael Esquibel brings eight years of internal experience to his new role as chief technology officer. He previously served as the senior vice-president of technology and platform engineering.
The players
Michael Esquibel
He is the newly appointed chief technology officer of Amex GBT who previously managed platform engineering.
David Thompson
He is the former chief technology officer of Amex GBT who exited the organization in May 2026.
Amex GBT
This is a global business travel management company currently undergoing a significant technology transformation.
The details
In his new capacity, Esquibel will oversee data infrastructure, governance, client onboarding, and supplier management. He previously held leadership positions at Western Union before joining the travel management firm.
Timeline
David Thompson left the company in May 2026.
Michael Esquibel was appointed as chief technology officer in September 2026.
Travel Outlook
The appointment follows the industry-wide trend of integrating AI-powered operational tools to streamline business travel management. This move aligns with the broader push to modernize legacy infrastructure within the global travel sector.
The transition aims to introduce more efficient, AI-powered tools that may eventually simplify booking and client management for business travelers. Users should expect continued updates to technology platforms as the company implements its new AI strategy.
The takeaway
Leadership changes often signal a shift in corporate priorities, with this transition highlighting a focus on AI-led innovation. Business travelers can anticipate more automated and streamlined experiences as the company scales these new tools.
Further reading
For more on the industry's digital evolution, visit the Business Travel section.
Source note: This article includes information reported by Travolution.
